Job overview
An exciting opportunity exists to join The Oxfordshire Community Dental Service as a Dental Receptionist!
We are a Countywide Dental Service providing a range of Special Care Dental treatment tailored to meet the individual needs of the patient whilst ensuring access.
We are currently looking to recruit an experienced, motivated Receptionist with excellent front of house and communication skills to work within our East Oxford Dental Clinic. The clinic provides specialist, emergency and routine dental treatment for patients within priority groups.
Main duties of the job
To provide cover for comprehensive reception function as part of a frontline team to deliver high quality service to patients and staff. The post holder will liaise extensively with patients and staff and make all appointments for patients. In addition, there is responsibility for accurate financial transactions including banking, reconciliation and debt collection. May be required to cover at other sites across Oxfordshire.
Person specification
Knowledge Requirements
Essential criteria
* Ability to communicate at all levels
* Experience of Microsoft Packages including Outlook & TEAMS
* Proven experience working in administrative/receptionist role
Desirable criteria
* Experience in using dental patient system R4
Experience
Essential criteria
* Previous experience of administrator/receptionist role
Desirable criteria
* NHS Experience
* Experience working within Dental Practice
* Experience of handling cash, receipts & banking procedures
Personal Qualities
Essential criteria
* Flexible for when you are asked to cover at short notice another clinic
* Work well under pressure and with possible distractions
Contractual Requirements or other requirements
Essential criteria
* Own car or access to alternative travel for business use
Benefits
* Excellent opportunities for career progression
* Individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount
* Pension scheme
* Lease car scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (waiting lists may apply)
* Staff networking and support groups
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