Location: London, GB, SE10 0DX
Company: CLARINS
Beauty Coach - Keyholder (40hrs/wk - Maternity Cover)
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
* Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
* Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
* Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
* Focus on customer loyalty, keeping customers returning to the brand
* Have the confidence to overcome selling challenges
You are:
* Passionate about skincare and beauty
* A confident and articulate communicator
* Pro‑active and enjoy exploring new sales opportunities
* Customer‑focused and results‑oriented
You have:
* Experience in a hands on beauty or retail role with exceptional customer service skills
* Excellent communication skills and can build relationships quickly
* Ability to be flexible and work shifts including weekends and evening
We have:
* Competitive compensation package
* 28 days annual leave (inclusive of bank holidays)
* Clarins For You - Our Reward and Benefits Platform
* Generous employee discount and training allocation
* Potential to earn up to 3% performance based bonus
* Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
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