An exciting opportunity has arisen to join my client as a Sales Support Administrator.
Duties include:
• Make courtesy calls or use other media to contact customers to check stock levels, replenish
& inform of upcoming promotions/offers from time to time. Circulate regular offers via email
to customers to drive sales.
• Ongoing tracking of orders for customers, with regards to delivery status and the timely
updating to the customer in the event of a delay. Releasing orders from the back-order report.
• To maintain a high level of product knowledge along with a detailed understanding of all
current dealer and manufacturer marketing programmes.
• Maintain electronic and paper records, ensuring they are up-to-date at all times.
• Processing customer payments.
• Liaising with carrier to resolve delivery difficulties and disputes.
• Run weekly reports to make sure that all quotations are chased and take of system after 30
• Check that all orders have been dispatched by checking with the sales report for various levels
of dispatch procedure.
• Build strong relationships with suppliers and vendors to address supply issues, ensure
products are delivered on time, any shortages or delays are communicated to all relevant
• Check all supplier acknowledgements quickly to highlight and correct any discrepancies which
may include photographing parts for receip...