Location: NR32 3LZ, Lowestoft, Suffolk, East Anglia, UKOperations Manager
Specialist Services Salary: £50,000 + monthly car allowance + Excellent PRP bonus Location: East Suffolk (multi-site role, UK driving required) Im working with a well-established specialist care provider to recruit an experienced Operations Manager to support and lead a portfolio of specialist services across East Suffolk. This is a senior role suited to a strong healthcare operator with a background in multi-site care or supported living. Working closely with the Director and Group Operations Manager, youll provide leadership, mentorship and operational oversight to Registered Home Managers, ensuring services operate compliantly, commercially and in line with organisational values. The roleProvide leadership, coaching and line management to Registered Home Managers across multiple specialist servicesSupport the specialist services operations team to ensure homes meet regulatory, quality and financial expectationsEmbed vision and values consistently across servicesOversee operational performance, compliance and overall business health of each homeDrive continuous improvement across quality, occupancy and financial performanceEnsure CQC compliance, safeguarding standards and quality assurance frameworks are upheldMaintain strong first impressions and positive service culture across all sitesManage budgets effectively, balancing cost control with high-quality care deliveryComplete audits, reporting and corrective action planning as requiredAdapt to regional challenges and evolving healthcare industry demandsAbout you710 years experience in healthcare operations, including 35 years in a senior leadership role overseeing multiple servicesBackground in multi-site care home or supported living operationsStrong knowledge of CQC regulations, compliance and quality standardsProven record of maintaining or improving Good inspection outcomesCommercially minded with experience in budgets, occupancy and fee improvementExperienced in leading, coaching and developing Registered or Service ManagersExcellent written and verbal communication skillsAble to manage multiple priorities, work under pressure and use own initiativeFull UK driving licence essentialQualificationsNVQ Level 4 or 5 in Health & Social Care or Leadership & Management desirable but not essentialRelevant care or management qualification preferredPackage£50,000 salaryMonthly car allowanceSenior leadership role with genuine operational influence across specialist servicesInterested? If youre an experienced healthcare operations professional looking for your next senior challenge in specialist services, Id welcome a confidential conversation.Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.TPBN1_UKTJ