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Business Consultant - Market Experience Ireland, Peterborough
Client: Itineris
Location: Peterborough, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
Job Description:
There’s a saying at Itineris: "Together goes a long way." We live by that. Whether translating customer needs into software, selling, coding, or keeping our business running, our mission is to grow and deliver innovative software that helps energy and water utilities engage better with their customers.
Function:
The Business Consultant works for the customer and Itineris teams, ensuring the successful deployment of the UMAX solution by managing customer needs from a business and market regulations perspective. They focus on providing relevant business and market guidance and support mediation decisions with the customer's business.
The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR and requires experience in the Irish market, both ROI and NIE, with ERP implementation experience as a plus.
UMAX is our cloud-based software for water and energy utilities, built on Microsoft Dynamics 365.
As a Business Consultant with market experience (EIR), you will:
* Act as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts in translating business needs into functional requirements.
* Attend workshops and meetings onsite with customers.
* Provide feedback to product development, sales, and marketing.
* Contribute to the evolution of the UMAX solution to go to market.
* Collaborate with clients, sales, pre-sales, product, and project teams to develop strong relationships.
* Participate in project progress meetings and identify risk areas proactively.
* Deliver high-quality consulting services to new and existing customers.
* Work with colleagues to upskill according to industry best practices, especially for the Irish energy market (ROI & NIE).
* Continuously develop knowledge within the Utility market, especially in Ireland, and transfer knowledge to colleagues.
What you bring:
* Strong analytical skills (master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* At least 5 years’ experience as a Business/Functional Consultant in large ERP/CRM projects.
* Expertise in identifying business requirements and understanding customers’ processes.
* Skills in Business Process Management.
* Excellent English communication skills; Dutch is a plus.
* Willingness to travel depending on project phase.
* Team player with problem-solving mentality.
* Hands-on, proactive, and quality-driven.
* Customer-oriented and adaptable to fast-paced environments.
What we offer:
* International environment with offices in Ghent, London, and Atlanta.
* Work with future-ready utility companies and develop utility expertise.
* Career development through educational programs and growth paths.
* Impactful entrepreneurial environment.
* Supportive and flexible work environment, including hybrid options.
* Onboarding, learning, and buddy programs.
* Fun activities focused on sports, celebrations, and wellbeing.
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