Do you enjoy solving tech problems and want to turn your passion for IT into a career? Leicester High School for Girls is looking for an IT Apprentice to join their friendly and supportive team. This is a great opportunity to gain hands-on experience with real IT systems while learning from experienced professionals. Youll be involved in keeping our technology running smoothly, supporting staff and students, and developing new skills that will set you up for an exciting future in the world of IT. At Leicester High School, theyre proud of being a close-knit community where everyone is encouraged to grow and achieve their best. As part of their team, youll get the chance to learn, make a real difference, and build a strong foundation for your career. Alongside this, youll enjoy a range of benefits including 25 days annual leave (plus bank holidays), free staff lunches and free onsite car parking. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to support requests, resolving technical issues that arise throughout the school day. Perform routine system maintenance across school networks and devices. Assist with the development, setup, and configuration of new hardware and software. Support and maintain the school's IT inventory system, ensuring all assets are accurately tracked. Ensure all IT equipment is used safely securely, reporting faults or potential risks as required. Deploy and test technology, events and school functions. Support with AV and technical requirements for assemblies, meetings, and marketing events. Contribute to improvements in robustness and efficiency of school systems by using initiative to identify and recommend enhancements. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge A genuine passion for working with computers, systems, and new technologies, with a willingness to continue learning. Self-motivated, able to take initiative, and capable of managing tasks independently. Confident in communicating with users and colleagues, both face-to-face and through written or verbal channels. Comfortable collaborating with others, sharing knowledge, and contributing to a positive and supportive working environment. Able to prioritise workload, manage time effectively, and maintain clear documentation to support IT processes and service delivery. Grade 5 in GCSE English and Grade 4 in GCSE Mathematics Salary, Hours?&?Benefits: £18,980 per annum Monday to Friday 25 days annual leave Free staff lunches Free car parking onsite This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.