Purpose and objectives of the role
C&C provide accommodation to hundreds of families and individuals on an emergency basis. The families will be placed through a statutory agency after they’ve been assessed.
The purpose of the role is to provide hands on field –based support and leadership to the emergency accommodation officers, cleaners and the night supervisor. You will be required to uphold company policy and procedures. In addition, you will have oversight of compliance with legal and contractual obligations across the department. You will act as the company’s designated safeguarding lead.
You will lead the team to consistently deliver safe, clean and comfortable accommodation. You will monitor your team’s deliverance through a strong presence in the properties and other reporting methods.
Main duties and responsibilities
- Promote continuous improvement
- Carry out line management duties for emergency accommodation officers, cleaners and the night supervisor
- Vehicle inspections
- Property inspections and audits
- Oversee routine fire safety checks and logs
- Incident/accident reporting and investigations
- Lead safeguarding officer
- Embed and uphold company policies and procedures
- Promote a positive reputation to internal and exernal stakeholders
- Work closely with the bookings team to maintain at least 98% occupancy across the portfolio
- Work closely with maintenance to deliver key objectives
...