Job Title: Sales Administrator Employment Type: Full-Time, Permanent Working Hours: Office Based - Monday to Friday, 08:30 AM – 5:00 PM Company Overview Our client, a well-established materials manufacturer based in the scenic town of Letchworth, is seeking a proactive and detail-oriented Sales Support Administrator to join their team. This is a fantastic opportunity to contribute to a respected local business in a collaborative and supportive environment. Full on-site training will be provided to the successful candidate. Role Overview The Sales Support Administrator will play a key role in supporting the day-to-day operations of the sales function. This position involves a combination of administrative support, customer service, and coordination across departments to ensure smooth and efficient sales processes. Key Responsibilities * Professionally answer and respond to incoming calls, ensuring timely and appropriate follow-up. * Resolve customer enquiries and issues promptly, including matters related to invoices and deliveries. * Compile customer specifications and maintain accurate company records in accordance with standard operating procedures. * Accurately process customer orders, quotations, and invoices. Coordinate with the Operations Director and Production team to confirm lead times. * Arrange the prompt dispatch of product samples and follow up with customers to ensure satisfaction. ...