Location: Hybrid – Alcester, 50% in support office, 50% working from home
Salary and benefits: £competitive, 25 days annual leave plus bank holidays
Contract: Interim for up to 12 months | Start: ASAP
Interested in this role You can find all the relevant information in the description below.
About us
At Helping Hands we’re passionate about offering an industry-leading premium home care service and have been helping people live well in the homes and communities they love for decades. We are a values-led organization and this is a great opportunity to join an established People Services team and really make an impact.
The role
We’re looking for an experienced and driven People Services Leader to step into a critical interim role to support with an upcoming maternity leave. This is a unique opportunity to lead a high-performing team and ensure the seamless delivery of people administration services that are essential to our employee experience and operational success.
This role is about more than managing processes—it’s about enabling leaders, improving colleague and candidate experience, and ensuring we meet the highest standards of compliance and service.
Key Responsibilities
Oversee all aspects of people administration, including onboarding, offboarding, lifecycle changes, and internal audits.
Lead continuous improvement initiatives, drive digitisation and automation, and embed a customer-first mindset across the team.
Shape policy, manage risk, and support wider People Team projects.
What We’re Looking For
Proven leadership in HR operations or shared services
Strong understanding of compliance, legislation, and high-volume onboarding
A track record of driving process improvement and service excellence
Excellent stakeholder management and communication skills
Tech-savvy with strong data and analytical capabilities
This is a high-impact role in a values-led organisation where people truly matter. If you’re ready to lead with purpose, deliver meaningful change, and support a team that’s central to our people strategy, we’d love to hear from you.