Patient Care Assistant - YourVets
Practice Site:
1. YourVets (Wythall)
YourVets Wythall
We have a fantastic opportunity for a Patient Care Assistant to join our team here at YourVets Wythall!
This is a full time permanent role, working 40 hours per week.
The working pattern would be 4 days a week (shifts between 07:45 – 18:30) plus 1 in 3 Saturdays (08:45 – 16:30).
You will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure. Previous veterinary receptionist experience would be preferable but not essential.
Main duties would include:
2. Answering the telephone, booking appointments and processing prescription requests
3. Dealing with clients at the reception desk, taking payments and dealing with enquiries
4. Accurately recording client and animal information on our IT system, so good IT skills would be preferable
5. Cleaning duties are involved
6. Animal handling
7. Assisting vets and nurses in restraining animals for treatment
8. Cleaning, walking and feeding patients
In return, you will receive:
9. Salary in line with National Minimum Wage
10. 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
11. Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay!
12. Pension
13. Staff discount scheme on Veterinary bills and products
14. Access to Perk Box offering Entertainment, Travel and Retail discounts
15. Employee Assistance Programme
16. Access to First Aid for Mental Health and Wellbeing Champions across CVS and trained CVS colleagues in this role.
17. Access to a range of flexible benefits to suit your needs – such as subsidised gym membership, and cycle to work scheme