Transformation Director (18-Month FTC) | Hybrid London / Remote
About Us
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI), managing its £83m portfolio. As we prepare to launch our 2026–2030 strategy, we need a leader to help us transform operations, systems and culture.
The Opportunity
We are looking for a Transformation Director to lead on our organisational transformation initiative designed to strengthen BSC’s operational foundations, modernise our systems and processes, and embed the culture and capabilities needed to deliver our mission at scale. You’ll deliver programme execution, lead cultural shift, build teams, align diverse stakeholders, and ensure BSC becomes a technology enabled, mission driven organisation.
Key responsibilities:
* Lead across five workstreams (Data, AI & Automation, Middle Office, IT Stack, People & Culture), refining the strategy, and setting the roadmap and delivery plans.
* Partner with ExCo and stakeholders to steer direction, decision making, escalation and communication
* Run robust programme governance — steering committees, decision forums, escalation paths, risk/issue logs, change control processes.
* Design, monitor and report performance metrics, KPIs and benefits realisation plans — ensuring transformation delivers measurable impact against cost, time, quality and strategic goals.
* Act as Interim Head of Middle Office, partnering with Heads of Data and Fund Operations to build the function from scratch and embed workflows, controls and accountability.
* Oversee system selection, implementation and integration — define requirements, manage vendors, lead rollouts, test and refine.
* Foster a culture of continuous improvement, agility and innovation — ensure feedback loops, iterative adaptation and learning from pilots or failures.
* Prepare for future transformation phases by institutionalising the foundations — frameworks, standards, methods, and mindsets that persist beyond the contract.
Key Competencies You’ll Bring
* Programme Delivery – You’ll oversee multiple workstreams, ensure milestones are met, manage interdependencies, and guarantee quality execution (we will have a Project Manager reporting to you).
* Delivering under Capacity Constraints – You’ll own the “what to do next” when capacity is limited and prioritise resources smartly.
* Cultural Change & Change Leadership – working alongside the People & Talent team, you’ll lead the shift in mindsets, behaviours and ways of working across BSC.
* Stakeholder Engagement – You’ll build alignment and trust across senior leadership, workstream leads, staff and external parties.
* Team Building & Leadership – You’ll lead direct reports and mentor workstream leads, creating a culture of ownership, collaboration and high performance.
* Mission-Driven Approach – You’ll bring passion for social impact, and align transformation to BSC’s core purpose and values, which are; Purposeful, Pioneering spirit, Openness, Rigorous and Respectful
Experience Needed
* Successful delivery of complex, multi-workstream change programmes, including major IT system implementations
* Strong leadership presence and influencing skills across senior, cross-functional and hybrid teams and Board
* Deep expertise in programme governance and structured methodologies
* Proven record of leading digital/data transformations in modern tech environments
* Financial Services Operations experience advantageous
* Strategic thinker who is also comfortable rolling up sleeves and driving hands-on delivery
* Experience managing organisational change and embedding new processes
* Excellent communication, negotiation and stakeholder management
* Ability to navigate ambiguity, clarify direction, and deliver in complex environments
* Ability to bring a positive mindset and a strong problem-solving approach to drive meaningful change,
Details
* Salary: £100,000 – £120,000
* Contract: 18-month fixed term
* Reports to: CFOO
* Location: Hybrid – London EC1Y / remote
Why This Role Matters
This is your chance to shape the engine of BSC’s next chapter — to embed systems, culture and capabilities that will allow us to scale impact sustainably. If you’re energised by transformation in mission-orientated settings, please submit your CV.
Trinity House Group are working exclusively on this opportunity, all direct applications or approaches will be redirected to us for consideration.