Overview
Customer Assistant - Fashion, Home & Beauty - Bangor Northern Ireland
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll champion our stylish products, on-trend designs, and exceptional customer service. We are looking for passionate and fashion-forward individuals who are excited to help dress the nation.
Working pattern
* Monday 12:00-18:00
* Tuesday 18:00-22:00
* Thursday 18:00-22:00
* Friday 12:30-18:00
* Saturday 11:30-18:00
Saturday 11:30 - 18:00
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and communication channels to deliver for the customer
Key capabilities
* High levels of customer service
* Attention to detail and commitment to delivering excellent work
* Open to feedback and able to act on it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy and offer flexible working where possible. If you require reasonable adjustments to any part of our recruitment process, please share your requirements when applying. We will make every effort to ensure you have a fair and transparent assessment process.
Senioriy level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
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