At Rodo we are passionate about selling quality products and providing top‑class service to all our customers. Working in partnership with Rodo gives you access to a huge product range representing a one‑stop shop spanning decorating accessories, personal protective equipment and workwear. With headquarters in Droylsden, Greater Manchester, Rodo is a family business that after nearly 100 years is into its fourth generation, and the family's philosophy that good relationships and good business go hand in hand, remains at the heart of everything we do. Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we are a top‑50 training provider dedicated to helping you succeed.
Responsibilities
* Fixing first‑line problems or escalating to the relevant person.
* Receiving and logging faults and requests.
* Asset tagging and maintaining the asset register.
* Basic Active Directory administration – password resets, access requests.
* Building PCs and installing software ready for deployment.
* Updating user devices.
* Involved in projects outside of day‑to‑day running of the IT department.
* Staying up to date regarding the latest IT developments, including new operating systems and applications.
* Assisting with routine tasks, such as monitoring server security, software and anti‑virus updates.
Qualifications
* Interest in IT.
* Willingness to learn.
* Eagerness/initiative.
* 3 GCSEs (or equivalent) at grades 4+ (A‑C) in any subject.
* GCSE Maths and English (or equivalents) at grades 3+ (D or above).
* Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
* If you hold international equivalents of the above qualifications, you must be able to provide an official document that states how your international qualifications compare to the UK qualifications at the time of your application.
Benefits
* Free parking.
* Bonus scheme.
* Friendly office.
* Career progression opportunities.
* Future prospects: 90% of QA apprentices secure permanent employment after completing this apprenticeship – 20% higher than the national average.
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