Business Support Coordinator (Senior Administrator)
Suffolk County Council – Psychology and Therapeutic Services Office: Endeavour House, Ipswich, Suffolk IP1 2BX Salary: £28,598 per annum (pro‑rata for part‑time) Hours: 37 hours per week Contract: Permanent
Responsibilities
* Undertake a range of administrative duties such as liaising with internal and external Educational Psychologists, assisting with the allocation of work, diary management and Excel data reporting.
* Communicate daily via telephone, email and face‑to‑face with colleagues, parents, schools, locum staff and other stakeholders.
* Monitor and report on data, keeping accurate records; focus on supporting senior leaders in managing the workflow of Educational Psychologists (SCC and locum staff).
* Work closely with the Business Support Manager, Business Support Assistant Manager, Business Support Coordinators, Deputy Principal Educational Psychologist and other team members to facilitate day‑to‑day service delivery.
* Collaborate with a supportive team of Business Support Coordinators, Business Support Officers, Educational Psychologists and Inclusion Facilitators.
Qualifications & Experience
* Advanced skills in Microsoft Office Suite (particularly Excel) and other relevant software for data analysis, reporting and diary management.
* Excellent attention to detail, accuracy and time‑management skills.
* Strong organisational, interpersonal, communication and administration skills.
* A proactive approach, using initiative to problem‑solve and present findings clearly; commitment to providing an excellent service.
Application Steps
1. Read the Job and Person Profile (Word).
2. Click ‘Apply Now’ to start your online application.
3. Upload a supporting statement answering the following questions (max. 400 words per answer) using the supporting statement template:
o Describe a project where you used Excel for data reporting; explain data organization, analysis and presentation.
o Explain how you collaborated with colleagues from different teams to achieve a common goal and ensured effective communication.
o Describe a time when you supported a senior staff member in managing their diary; how did you prioritise tasks and what did you consider important.
4. All supporting documents must be PDF or MS Word. If you require an adjustment due to a disability, contact us at 03456 014412 or recruitment@suffolk.gov.uk.
Contact Details
Contact: Amy Tucker –
email: amy.tucker@suffolk.gov.uk
Benefits and Working Conditions
* Up to 29 days annual leave entitlement (pro‑rata) plus UK bank holidays and two paid volunteering days.
* Membership of the competitive Local Government Pension Scheme (LGPS).
* Travel, lifestyle, health and wellbeing benefits.
* Performance‑related annual pay progression and annual cost‑of‑living pay increase.
* Training and encouragement to expand knowledge.
* Diverse and active staff networks.
* Flexible working options; right to request flexible working from day one.
Equality & Inclusion
We welcome applications from all individuals, especially those from under‑represented groups. Our Workforce Equality Report is available upon request.
Closing Date
4 January 2026
Additional Information
All staff and volunteers share a commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults. DBS checks or police vetting will be required for relevant posts.
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