Apply today to work as a Customer Service Administrator for our client's BDC - bakery items such as bread rolls and CDC - cakes, pain au chocolate, etc.
Staffline is recruiting Customer Service Administrators in Crick.
The rate of pay is £12.71 per hour.
This is a full-time role working 6 hours, Sunday to Thursday, any time from 6am up to 7pm.
Your Time at Work
As a Customer Service Administrator, you will provide our customers and clients with excellent service and contact customers regarding orders where required. The role will handle the customer returns on a daily basis and also provide assistance with admin tasks to support teams across the business when required.
Key Duties of a Customer Service Administrator:
- Point of call for all customer queries.
- Responding to customer service emails.
- Contacting customers regarding order queries.
- Communicating delivery times and options.
- Updating clients on previous orders.
- Customer returns - dealing with returns daily and handling as required.
- Ensure customer/client reports are completed/formatted correctly and communicated in accordance with agreed timeframes.
- Ensure customer/client non-conformance is properly recorded and fed back to the client and corrective action taken.
- Ensu...