Department:
Sales - Sales Administration
Location:
UK/Knutsford
Description
We are looking for a proactive team player to provide effective operations and administration support to the UK Sales team and New Business Development Manager.
You will work in a busy and supportive sales team, working alongside our other departments in a growing and Investors in People Gold awarded business.
Key Responsibilities
* Providing technical sales support and reporting on behalf of the sales team
* To provide sales support administrative functions specifically supporting the New Business Team function
* Delivering logistics, stock and contract administration for new clients and new installations scheduling
* Progressing sales initiatives alongside the New Business team – client liaison and following up with client requests
* Creating and coordinating collateral to support new business meetings
* Managing quotes and proposals on behalf of the National New Business Development Manager
* Managing lead times for stock arrivals into the UK coordinating with the Glory logistics function
* Creating reports and data on behalf of the sales team to support the client engagements
* Run the Glory GB KYC's Process
* Checking Quotes & Proposals / ensuring correct customer pricing has been advised.
* Checking Agreements and contracts for accuracy and correctly manage the delivery of the commercials to the operations function.
* Liaise with other departments to ensure smooth transition from sales to operations.
* Update and keep accurate CRM records on behalf of the sales function.
* Ensure revenue and Order Intake data is accurately recorded.
* Checking lead times/chasing for ordered stock shipping information.
* Processing internal template requests for desktop products and tracking to ensure they are received in a timely manner.
* Raising New Solution / IMAC requests on to smartsheet on behalf of the Sales Team
* Managing product codes and product solutions for new solution orders
* Creating product invoices with accuracy and ensuring clients receive them.
* Ensuring other departments have the correct information from sales to progress the delivery of solutions such as new contracts.
Skills, Knowledge & Expertise
Education Level:
* GCSE's and A levels or equivalent i.e., BTEC/apprenticeship desirable.
* Excellent IT capability
* A good level of Administration support experience
* Advanced Microsoft Excel, PowerPoint, and Word
* Excellent database management
REQUIRED SKILLS AND COMPETENCIES
* Demonstrates the Glory values: Customer delight, integrity, innovation, speed, diversity and respect, teamwork.
* Exposure to working in a high performing sales environment
* Strong Interpersonal skills
* Experience of managing complex deliverables
* Sales skills
* Excellent at managing, setting, and meeting deadlines.
* Managing internal and external customers
* Organised and efficient
* A good eye for detail
* Excellent professional written communication skills
* Enthusiastic and willing to learn.
* Team player with a flexible attitude
* Ability to take initiative.
* Numerate and good literacy skills
* Confident telephone manner
Job Benefits
* 25 days holiday a year with the opportunity to buy up to five additional days each year
* Competitive Company pension scheme
* Staff bonus scheme
* Ongoing training and development
* Private medical insurance for all employees, (enhanced membership can be purchased for other family members)
* Life assurance
* Income protection scheme
* Dental insurance for all employees
* Employee assistance programme
* Loyalty awards
* Employee wellbeing events and Mental Health First Aiders
* Employee My Benefits portal offering extensive retail discounts
* Opportunity to volunteer for charity work