Visum Recruitment has the pleasure of representing our client, an MRO distributor in Bedford who are on the lookout for a Branch Manager to join them on a full time, permanent basis. The Branch & Sales Office Manager is responsible for overseeing day-to-day branch operations while leading the internal sales, purchasing, and admin teams to deliver exceptional customer service and sales support. This role requires a dynamic and proactive leader who can balance operational efficiency, financial oversight, and customer relationship management. Branch Manager Job Overview * Oversee daily business activities, ensuring smooth operations in all areas, including sales, customer service, inventory management, and compliance with company policies. * Monitor KPIs, budgets, and profitability, ensuring compliance with company policies. * Support business development by maintaining customer relationships and assisting sales teams with complex quotes. * Ensure timely and professional responses to customer enquiries and resolve escalated issues. * Identify and implement process improvements to increase efficiency and service quality. * Represent the branch within the local business community and support growth initiatives. Branch Manager Job Requirements * Previous experience in a similar role within an engineering, manufacturing or industrial setting. * ...