CREDIT CONTROLLER
3 days in office 2 WFH
£32,000
12 month fixed term contract
Location: Datchet
THE ROLE
To ensure effective collection of receivables for designated sales ledgers, which will include customer visits. Correctly
maintain up to date customer accounts. Communicate with sales force and other departments regarding payments
and queries. Chase overdue debts by telephone, email and letter. Deal with customer price queries and delivery
queries and resolve in a timely manner. Complete administrative tasks as per monthly task calendar.
RESPONSIBILITIES / DUTIES INCLUDE:
* Respond quickly to customer requests or issues to ensure effective cash collection
* Follow Monthly Task calendar to ensure tasks are completed on or ahead of deadline
* Chase monies due at the end of month, in a timescale that ensures payments are received on time
* Deal with overdues efficiently, by making repeat phone calls and liaising with sales force
* Monitor customers that are to be placed on stop and issue Final Demand letters
* Resolve price queries by liaising with Sales and Business Controlling
* Resolve delivery issues with Contact Centre/returns team in Rugby
* Maintain and keep up to date records of all Customer interactions
* Provide buddy support to team colleagues in times of absences
* Attend Sales Meetings to gain customer and sales activity knowledge and represent the Credit Control Team
* To chair and minute take monthly team meetings on a rota basis
SKILLS, BEHAVIOURS & EXPERIENCE:
* 2+ years' experience in a Credit Control role
* GCSE level
* Computer literate
* Microsoft, excel, word
* Good Prioritisation skills
* Good Communication skills and telephone manner
* Attention to detail
* Can do attitude
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.