Job Title: Account Manager Location: Gateshead, Tyne and Wear Contract Type: Permanent / Full Time Our client is a successful North East Manufacturer. They are currently looking for an Account Manager to join their growing team in Gateshead. About the Company This is a well-established business in Gateshead who are passionate about supporting their employees in all areas. Some of the benefits you could enjoy include: Life Assurance Healthcare Scheme Yearly fundraising activities for staff-nominated charity Staff discount for major retailers 33 days holiday inc. BH And many more! The Role of the Account Manager The Account Manager will play a key role in strengthening relationships with national clients, ensuring projects are delivered efficiently and to high standards. You will act as a central point of contact for your accounts and work closely with internal teams to exceed client expectations. Key responsibilities include: Managing and developing strong, lasting relationships with key national accounts Acting as the main liaison for maintenance services and product delivery Coordinating project timelines and updates with internal teams Monitoring client communications and portals, ensuring prompt responses Logging projects on the ERP system and keeping invoice dates accurate for forecasting Supporting compliance processes such as advertising consent applications About You Account Manager Were looking for someone with excellent communication and organisational skills, along with a commercial mindset and a proactive approach to relationship management. You will ideally have: Proven experience in account management or a customer-facing project role Confidence in using Microsoft Office (Word, Excel, Access, Outlook) A strong sense of ownership and commitment to client service The ability to manage multiple projects and adapt to changing priorities Were committed to promoting inclusive opportunities. As a recruitment partner, we work with employers who value diversity and authenticity. If youre excited about a role but dont meet every single requirement, we still encourage you to apply your unique perspective could be exactly what theyre looking for.