Job Title: Head of Organisation Design and Development
Department: People Services
Reporting to: People Services Director
Location: Hybrid working – Birmingham office at least 1 day per week
Contract: Fixed term contract for 12 months
Hours: Full-time (37 hours per week)
Salary: Up to £80,000 per annum
Grade:
Job Req: PEO1
The role:
You will be responsible for leading and managing the Organisation Design and Development Team to provide our people with a great employment experience at the Gambling Commission. Your team will enable leadership and management development, optimise organisational structures, systems & processes, and foster a culture of continuous improvement, inclusion, and high performance.
You will champion and advocate for the People & Culture Strategy and will work collaboratively with colleagues within the People Services function to deliver effective solutions, that achieve cultural shifts and improve organisational effectiveness.
You will support and build leadership and management confidence and capability through development of interventions and experiences. Through the leadership of your team and collaborating with others across People Services you will ensure the timely provision of advice, coaching and positive challenge in all areas of Organisational Development and Design.
You will serve as a key advisor within the Senior Leadership team to the Director of People Services and Executive Team on the implementation of joined up solutions to make the Gambling Commission a great place to work.
Our offer to you:
* Civil Service Pension, with 28.97% employer contribution.
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26 days' holiday, rising to 29 days after two years' service (pro rata)
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Holiday purchase scheme (option to buy up to five extra days annual leave)
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Flexible working & family friendly policies
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Ergonomic, fully accessible office, very close to Birmingham New Street Station
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Open, collaborative and people focused culture
Your responsibilities:
Strategy:
* You will work with the Director of People Services to develop, deliver and embed our People & Culture Strategy through the design and development of change initiatives to enable the delivery of the Commission's strategic aims.
* You will oversee the design of comprehensive organisation development frameworks in service of the People and Culture strategy and the Corporate strategy e.g. foster leadership and management capability, learning and development, organisation design, cultural change, performance improvement, and employee experience.
* You will lead the development and delivery of the organisation-wide learning and development agenda, fostering development through digital and creative learning solutions, and maintaining strong engagement with our leaders to drive workforce capability and performance.
* You will lead the long-term development of capabilities ensuring that the learning and development offer is aligned to the corporate strategy
* You will lead the delivery of the Diversity and Inclusion strategy, ensuring it is integrated into all organisation design and development initiatives to foster an inclusive culture.
Operational:
· You will oversee and lead diagnostic assessments and reviews to design and optimise operating models, structures, systems and processes that meet evolving operational demands, ensuring alignment with workforce planning, talent management, and performance frameworks.
* You will facilitate cultural and behavioural change, working closely with senior leaders to implement strategies that support a high-performance and inclusive culture.
* You will lead the development, refinement and review of relevant OD&D frameworks to support the people and culture ambitions of the organisation e.g. competency framework, learning and development framework, change management framework, organisation design framework, performance management framework
* You will ensure the continuous improvement of organisation design and development interventions through regular monitoring, feedback, and agile adaptation to organisational needs.
* You will partner leaders across the organisation to ensure change processes are holistic and addressing all elements of change and transformation.
* You will build and maintain strong relationships with the Executive Team, acting as an internal consultant and coach to ensure the successful delivery of OD&D initiatives.
Leadership & Management
· You will lead a high performing Organisation Design & Development team, creating a culture of continuous improvement, creating a culture of openness, accountability and collaboration by role modelling our values.
* You will lead, coach and mentor the Organisation Design & Development team, building internal capability across organisation design, development and change management.
* You will develop and maintain effective relationships with our preferred suppliers to ensure effective third-party supplier performance.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.
What we're looking for:
Essential criteria:
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Extensive experience in a HR leadership role with a wide breath of knowledge in organisation design & development, change management, and learning & development, preferably within the public sector.
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Strong experience in developing and coaching a team of OD&D and learning professionals, motivating them to achieve their objectives, deliver excellent professional advice and services, working effectively as a team.
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You will be able to think strategically, with strong planning and analysis skills and the ability to develop creative solutions to support the management of change.
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Significant experience of leading and managing change to achieve desired outcomes.
Desirable criteria:
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You will have excellent relationship management, influencing, facilitation and presentation skills at all levels, including with the Executive Team.
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You will be highly organised, self-managed, and able to manage a broad portfolio of activities.
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Proven track record of developing and implementing HR strategies that achieve desired results.
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Professional HR certification (e.g., CIPD).
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Professional coaching qualification with extensive experience in coaching others.
Your application:
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website.
The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.
The selection process for this vacancy will comprise of a written exercise (pre-interview), an in-person interview consisting of competency and technical questions and a short presentation. To prepare for your interview please familiarise yourself with the STAR technique for answering interview questions.
The closing date for this role is midnight on 7
th
October 2025.
Interviews are expected to be held on 29
th
October 2025.
Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We're proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.
Please apply if you want to be part of an organisation that is force for good