Join to apply for the Practice Coordinator - Dermatology - Melrose role at Tufts Medicine.
Overview
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. It includes performing general administration duties such as producing documents, collecting, recording, sorting and filing information, handling mail, preparing routine reports, making travel arrangements, arranging appointments, responding to inquiries, data entry, and operating office equipment. This is an organizational support or clerical role that focuses on daily business activities in a hands-on environment. The majority of time is spent delivering support services under supervision. It is an experienced level role that requires basic knowledge of procedures and tools obtained through work experience and may require vocational or technical education. Work under moderate supervision; problems are typically routine but may require interpretation or deviation from standard procedures and some explanation or interpretation of information.
Job Overview
This position works directly with clinical leadership to streamline data collection and dissemination, enhance professional development departmental workflows, and assist with systems thinking to achieve efficiencies and a system of quality healthcare.
Qualifications
* High school diploma or equivalent
* Two (2) years of related experience in a hospital or healthcare setting
Responsibilities
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
* Performs a lead role for Nursing Professional Development Department in operation of Learning Management System to upload content, assign to users, track performance.
* Performs a lead role in planning and transitioning current paper nursing competencies into electronic via eLearning Management System.
* Serves as key organizational resource for our patient experience data. Work collaboratively with Director to disseminate data in support of organizational and departmental strategic alignment initiatives.
* Streamlines and improves record keeping of Nursing contact hour programs relative to nursing database.
* Assists in coordination of educational material as necessary.
* Maintains intranet for shared governance and patient care services. Evaluate options to enhance end user experience.
* Assists Magnet Program Director and Coordinator in maintenance of demographic database.
* Organizes shared governance meetings; assist with minutes and dissemination.
* Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals and to support the Hospital’s Standards of Performance.
* Assists with process redesign as related to assigned projects.
* Transforms information into a format useful for communicating with leadership and staff.
Physical Requirements
* Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs.
* Requires manual dexterity using fine hand manipulations for computer keyboard operation.
* Requires ability to see computer screen, and reports.
* Requires ability to communicate visually, verbally and audibly with healthcare personnel.
Skills & Abilities
* High proficiency in Microsoft Office products
* Thorough working knowledge and experience using multiple database software products including but not limited to Excel, Access, and Power Point.
* Ability to quickly learn database software products. Experience in report writing.
* Excellent organization, communication (verbal and written) and interpersonal skills.
* Ability to manage multiple projects simultaneously and within scheduled deadlines.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. We are an equal opportunity employer and value diversity and inclusion. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing careers@tuftsmedicine.org.
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