Description Role: Service Coordinator Salary: £ 31,900.00 per annum (pro-rata) Location: Droitwich, Worcestershire Contract/Hours: 30 hours a week – Permanent – Part Time – the hours are 4 x days a week 3 x 7.4 hours and 1 x 7 hours – hours are flexible. You must be able to work Fridays. Benefits: 29 days annual leave plus bank holidays and options to buy or sell leave. Gain professional qualifications and excellent training/development opportunities. Flexible maternity, adoption, and paternity packages. Pension with up to 7% matched employer contribution with included life assurance cover. Generous petrol allowance. Blue Light Card eligibility with 15,000 national retailers discounts. We are a Real Living Wage accredited employer. Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. About the service Our Family Hubs plays an essential role in giving children and families the early support they need. We are open to your whole community on a regular basis. We work in partnership with other agencies such as health visitors, midwives, speech and language, and local schools. We help get children under 5 ready for school, and our services include: child and family health; parenting programmes and antenatal support; and ‘stay and play’ sessions. Additionally, we support children and young people from 0 to 19 years old. We work in partnership with many community services to support families, parents, children and young people. You will be based at the WANDS Family Hub but will be required to work across South Worcestershire How you'll help to create brighter futures As a Service Coordinator you’ll be: Empowering Families: Lead a skilled team of Family Hub Practitioners to deliver transformative parenting programmes, interactive workshops, and tailored one-to-one support—building stronger families in both home and community settings. Strategic Oversight: Shape and manage parenting services across South Worcestershire, ensuring high-quality delivery that meets local needs and drives positive outcomes. Insight-Driven Development: Oversee robust data monitoring and reporting systems to evaluate impact, inform continuous improvement, and evidence success to stakeholders. Collaborative Leadership: Chair internal team meetings and cultivate strategic partnerships with external agencies to foster integrated, multi-agency support for families. Safe & Supportive Environments: Maintain rigorous health and safety standards across the hub, creating a welcoming and secure space for both families and staff. Safeguarding Excellence: Lead safeguarding protocols with precision and care, ensuring timely, compliant responses to incidents in line with statutory and organisational frameworks. Let's talk about you As a Service Coordinator you’ll Ideally you have: Level 3 or above in a related subject, Health and Social Care, Education, Youth Work. Advanced experience of service planning meetings. Experience of the development and practice of parenting support Producing clear, concise written reports. Competent in the use of the Microsoft Suite. To prioritise workload, including subordinate staff to achieve and deliver within agreed timescales. Significant working and educational knowledge and understanding of childcare legislation and safeguarding requirements. To support with the management of a service and manage and develop subordinate staff or a team. Flexibility in work arrangements including travel. Contact: If, for any reason, you need support with your application, please contact Sarah Manderfield at recruitmentservice@actionforchildren.org.uk quoting reference 11711 Application Process Please note we are unable to offer visa sponsorship for this role. There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. Talent Pool We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. Want to know more about Action for Children? Find us on X, Linkedin, Facebook or YouTube to get to know us better. Job Description See below for further information about working with us: Action for Children Employee Benefits AfC Commitment Statement Action for Children - Driven by Love Make a Difference - A Career in Residential Services