CONTRACT : 1st/2nd Line IT Support Engineer Location: Cardiff Length: Initially 3 months Payment: Competitive Working Pattern: 5 days a week on site Full Time working About the Role We're looking for a proactive and customer-oriented IT Support Engineer to join a dynamic team. This is a fantastic opportunity for someone passionate about technology and eager to grow within a fast-paced IT environment. ️ Key Responsibilities & Skills - Provide 1st and 2nd line technical support across hardware, software, and network issues - Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, and basic networking - Support Active Directory, Exchange, and remote support tools - Assist with onboarding and offboarding processes for tech users - Work independently and collaboratively within a team - Strong working knowledge of cyber security best practices would be highly advantageous. CONTRACT : 1st/2nd Line IT Support Engineer Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.