We are seeking committed and diligent staff to work as Network Navigators in our Acute Mental Health Wards at Highgate Mental Health Centre. The roles are full time and in person with face to face working as a minimum expectation. These are new roles to work alongside our Patient Flow service and will be part of a wider system of supporting and managing our patient access and flow within the North London Mental Health Partnership.
Directly reporting to the Discharge Coordinator, you will be assigned to an acute ward and will spend each day operating within the ward, ensuring our 72 hour formulation meetings are in place, linking in with the ward staff and ensuring all actions are completed in order to facilitate the safe discharge of the in‑patient population as and when they are clinically ready for discharge.
Hours of work are Monday to Friday 9am to 5pm, with possible weekend working as the service moves to 7‑day working in the future.
Main duties of the job
Network Navigators will be responsible at ward level for ensuring that each patient’s network of care is involved early in admission to inform care planning and timely discharge. They will organise this system around the patient to join key meetings during admission.
They will work closely with Discharge Coordinators and designated wards to identify individual patient strengths and barriers to discharge, and with clinical teams to ensure timely resolution of barriers so patients are discharged when clinically ready. They play a vital role in the coordination of discharges and as a key contributor to the Flow system, reporting on patient progress and discharges.
Job responsibilities
Network Navigators will connect with a wide range of internal and external parties to support care planning and discharge planning. This includes liaison with mental health Social Workers, Crisis Resolution Teams, Personality Disorder Liaison Nurses and Occupational Therapists, as well as general adult social care and housing pathways. For single gender women’s wards specific services such as domestic violence and refuge services and Children’s Services will be required.
* Daily attendance in ward and board rounds
* Attendance in all relevant meetings
* Completion of referral forms, entering information and narrative in EPR systems
* Documentation and handling of all issues pertinent to discharge
* Creating and managing actions from meetings
* Ability to work independently within a wider team
* Exceedingly good communication skills both written and verbal
* Ability to work under pressure in a busy and acute mental health ward
Person Specification
Qualifications
* Diploma in MH/NVQ level 3 or 4 MH or extensive current paid experience
* Experience or willing to undertake training in de‑escalation techniques
Abilities
* Well developed inter‑personal skills
* Digital competence and good written and verbal skills
Experience
* Previous experience in health and social care setting
* Knowledgeable about mental illness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to look for any previous criminal convictions.
£34,186 to £37,389 a year inclusive of Inner London weighting
#J-18808-Ljbffr