Social network you want to login/join with:
One Stop - Customer Service Assistant, Bursledon
Client: One Stop
Location: Bursledon, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 5b754919b18c
Job Views: 25
Posted: 12.08.2025
Job Description:
One Stop • Portsmouth Road, Bursledon, Southampton • Apply by 01-Jun-2025
About the role
What is in it for you
Job Description
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the day-to-day operations of our store by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety protocols learned during training.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately for payroll.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy for age-restricted products.
* Responding to assistance calls and explaining actions to customers.
* Maintaining a clean and organized store environment.
* Potentially managing shifts in the absence of supervisors.
* Following all safety and legal training.
* If applicable, managing Post Office operations, including background checks.
Flexible Working
We support flexible working arrangements to accommodate different life situations. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other with respect
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, cash machines, bill payments, lottery, vending, and more. We are part of Tesco, operating independently from our support centre in Brownhills, Walsall.
Please Note
Applicants must be above school leaver age. Benefits include discounts, insurance, health services, retirement plans, and flexible working options.
#J-18808-Ljbffr