We have an exciting opportunity for a Planning Support Officer to join us! This is a full-time, permanent role with hybrid working, and a salary of £23,706 to £25,306 per annum. About Us The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge. This is an excellent opportunity for an enthusiastic Planning Support officer to join our Planning & Building Control Support team. The Role This is a challenging position within a busy Planning and Building Control Support team responsible for the initial registration of planning and Building Control applications. The main responsibilities for this position will include the scanning, uploading and redaction of planning application documents. In addition, the Planning Support officer will be dealing with the recording and banking of planning fees, copying and retrieval of planning documents and microfiche, incoming post and filing. The successful candidate would also be required to provide additional cover in the administration of planning appeals, registration of planning and Building Control applications and issuing of planning decisions. Full training and support will be provided in all areas of Planning Support, and this will include the raising and processing of invoices and purchase orders. Your Role Will Involve Uploading, labelling and redaction of planning documents Providing support on the administration of Planning Appeals Providing support on the registration and notification of planning and Building Control applications and issuing of planning decisions What We Are Looking For Experience of working in a busy administration or support role A good team player who can also work independently and to tight timescales Accuracy and Attention to detail are essential Excellent verbal and written communication skills Ability to demonstrate a strong customer focus What We Offer 32 days annual leave Flexible working including a hybrid working pattern for a better work-life balance. Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision. Free employee parking close to the offices. Give As You Earn scheme. Instant Reward Scheme to recognise and reward innovative achievement. Employee Assistance Programme providing counselling, advice and information. Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals. RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role. Interview dates: 30th September If you wish to discuss this position informally, please contact Sharon Pope, Planning & Building Control Support Services Manager on Sharon.pope@rbwm.gov.uk