Sales and Events Manager - Birmingham We're on the lookout for a passionate, driven, and charismatic Sales & Events Manager to join our team across two vibrant Cosy Clubs in Birmingham, Bennetts Hill and Brindley Place. With dynamic spaces perfect for hosting unforgettable events and an established brand with a loyal following, this is a golden opportunity to make your mark in shaping our guest experience. As one of our Sales & Events Managers, you could earn in the region of circa 40k per year: Base Salary: 32k per year depending on experience Tronc: Estimated between 3.5k - 6.5k per annum Bonus: Up to 5k potential annual bonus Overtime Pay: Get paid for any hours worked beyond your contracted hours at your normal hourly rate - no pre-approval required 40 hour weekly contract! A commitment to prioritise your work life balance and respect of your time off. Christmas Day off! Occasional Weekend Working Power over your pay with Wagestream Meals on duty Unlimited 50% off staff discount on food and drink across Cosy Club and Lounge Enhanced maternity/paternity benefit (according to length of service) An invitation to the most talked-about staff party in hospitality- Loungefest ! Key Aspects of the Role You will work closely with our central reservations team and site team to ensure bookings are well managed and our guests receive a well organised and well executed bookings with us. Guests are made to feel special and confident that their booking is being treated with care every step of their journey with us. You take the lead on sales building and work in partnership with your General Manager & Operations Manager to spot opportunities to maximise sales You will ensure that your site has a great reputation in being the place of choice over our competitors - online or through word of mouth. You will measure, collate and communicate your weekly results to the General Manager every Monday. You attend (and want to attend) large important functions to ensure they run smoothly, you instil confidence with guests and you are the face of the business. Full Responsibilities Proactively grow and maximise pre-booked sales, through winning business and the organisation of Weddings, corporate packages, PDR bookings, Masterclasses, dinners & drinks parties, ticketed events and bar and restaurant bookings etc. Successfully organise, promote and sell all major calendar occasions such as: - Christmas, New Year's Eve, Valentines Day, Mothers' and Fathers' Day, Bank Holiday weekends and any other major occasions as briefed. Be the face of the sites brand, both internally and externally. Work to pre-determined targets as set by the General Manager and Operations Manager. Create and execute a sales plan for the site, detailing clear targets and objectives for the team. Endeavour to always show creativity and innovation while following the processes set before you. Proactive outreach via phone, emails / LinkedIn messenger each week to new or existing contacts. Attend networking events every month, raising the profile of the site within the local area. Ensure social media channels; specifically Instagram & Facebook have a minimum of 4 posts a week. Organise and curate social influencer PR visits to site Ensure that all incoming enquiries are dealt with in a timely manner, and deliver a high level of conversion from enquiry to confirmed booking Continually build and validate a quality database of contacts with key employers, organisations and private customers Manage the ResDiary to provide sales analysis and ensure accuracy of sales reporting Perform client show rounds and meet and greet clients, acting as the venue representative About You A happy, smiley, fun loving warm person A natural talent and passion for people & hospitality. You are obsessive about driving sales and hitting targets Good literacy skills alongside excellent attention to detail to support reporting on KPIs Good communication skills with the ability to build rapport and trust easily Self-motivated, enjoys working at pace with limited supervision whilst adhering to pressure and timescales Creative, passionate and positive with site management and kitchen team to ensure events / bookings can realistically be executed to a high standard You command the detail. You'll know your Cosy Club like the back of your hand, and take pride in ensuring that standards, processes, cleanliness, and presentation is at its best each and every day. You never settle. For second best that is. You don't cut corners, and you relentlessly turn up each and every day to drive the business forwards Do it your way and you go the extra mile. You put your best foot forward every day and have the confidence to be yourself. If this all sounds like you, apply today to join the club!