Business Development, Administration & Marketing Coordinator (Full Time, Office Based)
Location:
Raynes Park, London (SW20)
About Us
Blakes Chartered Surveyors, Extension.Lease, and Arcadia Law are sister businesses working together to deliver high-quality property valuation and legal services for lease extensions, freehold purchases, and enfranchisement. We are a growing group with a steady stream of enquiries from leaseholders and freeholders across London and the South East.
We are now looking for a confident, ambitious and professional
Business Development & Marketing Coordinator
to help us convert warm leads into instructions, strengthen our relationships with key referrers, and manage the day-to-day administration that keeps our business running smoothly.
Key Responsibilities
Business Development & Client Engagement
* Follow up with potential clients (warm leads) who have previously enquired but not instructed, using phone, email and written communication.
* Build relationships with local estate agents, mortgage brokers, property managers and other potential referrers.
* Support directors in identifying new opportunities to grow revenue and expand our client base.
* Track, monitor and report on lead conversions and outreach activity.
Marketing & Outreach
* Assist in implementing marketing strategies to raise brand awareness across Extension.Lease, Arcadia Law and Blakes Surveyors.
* Manage and update social media accounts (LinkedIn, Instagram, etc.), including content creation and scheduling.
* Support website SEO improvements to drive enquiries.
* Prepare email campaigns and follow-up communications for prospective clients and referral partners.
Administration
* Handle incoming enquiries professionally via phone and email.
* Prepare and send terms of engagement letters and quotations.
* Manage diaries and coordinate appointments for surveyors and solicitors.
* Conduct fact-finding calls with prospective clients to ensure efficient handover to the professional team.
* Maintain accurate client and lead records in CRM systems.
What We Offer
* Opportunity to play a key role in the growth of three established and expanding businesses.
* Hands-on exposure to business development, marketing and administration in the property and legal sectors.
* Supportive team environment with real scope to develop your career.
* Competitive salary starting at £25,000, with potential for progression as you grow with the role.
Person Specification
Essential
* Confident, professional telephone manner and excellent written communication skills.
* Organised, efficient and able to manage multiple tasks at once.
* Strong interpersonal skills — able to build rapport quickly with clients and referrers.
* Proactive and ambitious, with a genuine interest in helping businesses grow.
* Comfortable using Microsoft Office, email systems and social media platforms.
* Team player with a flexible, "can-do" attitude.
Desirable
* Previous experience in sales, customer service, marketing or administration (not essential — we are open to juniors hungry to learn).
* Knowledge of property, surveying, legal services or professional services sector.
* Familiarity with SEO, website CMS systems (e.g., WordPress) or CRM tools.
* Experience managing social media accounts for a business.
How to Apply
Please send your CV and a short covering letter explaining why you are a great fit for this role.