WHO ARE WE
Nestled in the
heart of London’s prestigious Square Mile, Pan
Pacific London seamlessly blends graceful luxury, innovative wellness, world-class dining, and
exceptional service.
Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality.
Guests can unwind at SENSORY,
our state-of-the-art wellbeing floor,
complete with an infinity pool, advanced gym, and
indulgent spa treatments.
At
Pan Pacific London, luxury meets excellence and we invite you to be part of it.
ABOUT YOU
We’re on
the looking for a passionate and guest-focused Barista to become a
valued part of our outstanding Purchasing team at Pan Pacific London.
You bring
confidence, empathy, and professionalism to every interaction, whether with
guests or colleagues. Calm under pressure and committed to excellence, you
strive to create memorable experiences at every opportunity.
If you
take pride in your work, pay close attention to detail, and consistently put
people at the heart of everything you do, we would be delighted to hear from
you.
JOB SUMMARY
As a Barista in our Straits Kitchen & Bar, you will play a key role in delivering exceptional,
personalised experiences for every guest. You will be a true ambassador of Pan
Pacific London, ensuring every interaction reflects our commitment to
excellence. Your responsibilities will include, but are not limited to:
·
Providing intuitive service,
with absolute understanding of our guests needs to create exceptional service
experiences that result in lasting memories
·
Multitask effectively by not
compromising quality of service and beverage / food preparation
·
Ability to suggestively sell
food items, beverages and wines
·
Ability to prepare any cold –
hot beverages following Pan Pacific Standards
·
Maintain cleanliness,
immaculate presentation and organization in the pastry shop while preparing
guests ‘orders
·
Be familiar with all the
operation services/features and local attractions/activities to respond
accurately to any guest inquiry
·
Monitor and handle guest
complaints by following the instant pacification procedures and ensuring guest
satisfaction
·
Assist restaurant staff with
their job functions to ensure optimum service to guests, when requested
YOUR BENEFITS WORKING AS A BARISTA AT PAN
PACIFIC LONDON
As a
company, we take pride in our close-knit culture, commitment to development,
and focus on wellbeing. Here’s what we offer:
·
Access to Mental Health
First Aiders
·
An extra day off to
celebrate your birthday
·
Cycle to Work Scheme
·
Employee Referral Scheme
·
Season Ticket Loan
·
Enhanced Maternity and
Paternity Policies
·
Eye Care Voucher Scheme
·
Social and Employee
Wellness Activities
·
Employee Assistance
Programme, including 24/7 virtual GP and financial advisors
·
Two hotel-wide social
events per year, plus additional team gatherings
·
Flexible Work Policy
·
Complimentary dry
cleaning for uniforms and work attire
·
Reward and Recognition
Programmes including Star of the Month, Manager of the Quarter, and Star of the
Year
·
Guest Experience
Programme
·
50% Discount on Food and
25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London
·
30% Discount on internal
spa treatments
·
30% Discount on Food
& Beverage across Pan Pacific Hotel Group properties
·
Friends & Family
rates at Pan Pacific London and across Pan Pacific Hotels Group
·
Complimentary meals
prepared daily by our chefs
·
Two fully paid Study
Days per year (in addition to annual leave)
·
Two fully paid Volunteer
Days per year (in addition to annual leave)
·
Career Progression,
we’re committed to coaching and supporting your internal development within Pan
Pacific Hotels Group
·
Additional perks through
YuLife
·
Dedicated discounts with
local eateries
ABOUT PAN PACIFIC HOTELS GROUP
Operated
by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury
brand with nearly 30 hotels and serviced suites across 22 cities in Asia
Pacific, North America, and Europe—including seven new openings by 2025. Known
for sincere and graceful service, Pan Pacific is the trusted choice for guests
seeking refined, memorable experiences.
Join Our Family in the Heart of
the City
Pan
Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in
the vibrant heart of the City. We are honoured to have received multiple
prestigious accolades, including:
·
Hotel of the Year –
Group (2023) | Catey Awards
·
Hotel of the Year –
London (2022/2023) | AA Hospitality Awards
·
Forbes Five-Star Rating
| 2022/2023
·
Forbes Five-Star Rating
| 2023/2024
·
Forbes Five-Star Rating
| 2024/2025
·
Forbes Four-Star Rating
– SENSORY Wellbeing | 2023/2024
·
Forbes Four-Star Rating
– SENSORY Wellbeing | 2024/2025
Please note: All applicants for the role of Barista must have the legal right to live and work in the UK without any
restrictions. Proof of eligibility will be required from all candidates at the
interview stage.