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This is an exciting opportunity for a self motivated Financial Administrator with a passion to provide an excellent customer service experience. Working as part of the awesome Pub Utility Team, this role provides a multi skilled service where you will be responsible for a portfolio of accounts and the day to day administration of our Group Energy Scheme whilst utilising excel skills to confidently validate complex group billing. As a confident communicator you will work closely with our energy suppliers and internal stakeholders to proactively manage our Publicans Utility Accounts
Responsibilities
* Management & detailed review of Publican utility accounts, ensuring accurately billed and weekly installments cover energy used for the portfolio of pubs.
* Ensure records are accurately maintained to reflect all activity associated with the publicans utility account.
* Pro-active management of supplier queries and disputes through to resolution keeping all key stake holders informed throughout each stage.
* All new Publicans are welcomed with a detailed explanation of how the Punch Energy Scheme operates and receive ongoing support
* Validation of complex supplier billing and prepare for processing into the finance system.
* Support the credit team in various administrative tasks as required.
Qualifications
* Excellent analytical skills with a keen attention to detail.
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Good communication skills, both written and verbal.
* Ability to build commercial relationships with internal and external customers
* Ability to work under pressure and to tight deadlines in a busy environment
* Previous financial accounts experience with the ability to understand review and interpret customer accounts
* GCSE (or equivalent) grade 4 or above in English and Maths
* Strong problem-solving skills
* Proficient in Microsoft Office applications, particularly Excel - Ability to work independently and as part of a team
If you are passionate about finance and eager to contribute to our organisation's success, we encourage you to apply for this exciting opportunity as a Financial Administrator.
What's in it for you?
* Monday - Friday, 9am - 5pm
* Permanent Contract
* Location is Punch Pubs Support Centre, Burton-Upon Trent, Second Avenue, DE14 2WF
* Holidays entitlement - 25 days + Bank Holidays (Option to buy and sell)
* Company Pension Scheme
* On-site, discounted food and drink
* Pay Day Drinks
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing, Administrative, and Finance
* Industries
Hospitality
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