Cleaning Supervisor
Contract: Healthcare
Location: East Kilbride, G75 8RG
Hours of work: 36
Working Pattern: Monday to Friday, 2pm - 8pm
Contract Type: Permanent
Hourly Rate: £15.52
Do you have a passion for maintaining a safe and clean workplace? Do you enjoy leading a team and delivering excellent customer service?
We are seeking a proactive and professional Cleaning Supervisor to join our team with ISS Facility Services.
In this role, you will be responsible for supporting the day-to-day operation of the contract, ensuring high service standards are consistently delivered across all areas of responsibility. You will play a key role in supervising staff performance, maintaining effective communication, and supporting operational compliance within a fast-paced environment.
The successful candidate will be confident, organised, and customer-focused, with the ability to lead by example while ensuring services are delivered safely, efficiently, and professionally.
The Role
Duties include, but are not limited to:
1. Supervising the day-to-day operations and performance of staff, ensuring high standards of service delivery
2. Responding positively, professionally, and promptly to customer requirements and operational requests
3. Ensuring a first-class service is consistently delivered across all areas of responsibility
4. Maintaining clear and accurate communication to support the effective delivery of the contract
5. Following all company policies, procedures, and operational regulations
6. Supporting the company’s Health & Safety policies and reporting any hazards, near misses, or unsafe practices
7. Using Microsoft Office and other IT systems to support reporting, training, and operational requirements
8. Carrying out regular audits and ensuring any follow-up actions or rectifications are completed
9. Producing and presenting audit findings and operational information to stakeholders across the business
About You
10. Excellent customer service skills
11. Reliable, hardworking, and professional in approach
12. A team player who works well with colleagues and customers
13. Able to communicate politely and effectively with all site users
14. Strong attention to detail, maintaining exceptional cleaning standards
15. Able to work effectively on your own initiative
16. Strong leadership skills
17. Relevant experience in cleaning and supervising cleaning operations
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.