Overview
Job Title: Assistant Homeowners Services Officer
Location: Eastleigh
Salary: £26,835
Hours: 37 hours per week
Contract: Permanent, Full Time
What We’re Looking For
A good understanding of leasehold and shared ownership arrangements. Knowledge of key legislation including the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act. Experience in applying leasehold law to QLTA and Section 20 consultations, consents, enfranchisement, lease extensions, service charges, and assignment of leases. Confidence when dealing with sensitive and complex situations, with the ability to remain professional and solution-focused.
Responsibilities
In this role, you’ll support and deputise for Homeowner Services Officers, acting as the first point of contact for customers and ensuring a high standard of service across all homeowner-related matters. Additionally, you’ll work closely with legal teams to support the preparation of Landlord Management Packs related to the sale of leasehold and freehold properties, and provide administrative support across the wider Homeowner Services function.
What We Offer
* 28 days annual leave (with the option to buy or sell leave)
* A generous pension scheme with contributions up to 10%
* Life assurance worth five times your annual salary
* Family-friendly policies and parental leave
* Comprehensive health and wellbeing support
* Flexible working arrangements
* Retail and lifestyle discounts
* Free eye tests and Cycle to Work scheme
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