Safeguarding & Strategic Support Officer (AKA: Abuse Pattern Case Coordinator / Trauma-Informed Executive Assistant) The Role This is not a standard support role. It is a trauma-informed operations position for someone who: Sees systems and patterns others miss Can hold emotional heat without collapse Is confident documenting coercive abuse patterns in complex family dynamics Youll be supporting an ongoing family law case and a small home-based business. The role involves executive assistance, safeguarding documentation, abuse pattern analysis, and high-integrity personal admin. Core Responsibilities 1. Safeguarding & Legal Coordination Document patterns of coercive control, psychological abuse, and neglect Maintain and regularly update a detailed DARVO timeline and evidence index Draft and refine professional correspondence to solicitors, safeguarding teams, and other relevant professionals Support the legal process by compiling, summarising, and organising key communications and logs Manage and respond to communications with ex-wife in a clear, factual, and emotionally grounded way Liaise effectively with a range of professionals, including solicitors, psychologists, school staff, GPs, and social workers 2. Emotional Safety & Escalation Support Help spot manipulative reframing and DARVO tactics Be a trauma-aware sounding board when emotionally difficult events unfold Monitor live safeguarding situations via a dedicated Whats App group (used only for escalations) 3. Admin & Executive Support Manage calendars, reminders, and appointments (court, GP, school, solicitor) Create, update, and format formal documents using Word, Excel, etc. Organise and manage both legal and household filing systems Coordinate and book travel, venues, childcare, and other logistics 4. Community & Event Coordination Support in setting up and promoting small local groups/events Handle venue research, booking, and logistics Use Facebook, Linked In, and email marketing tools for outreach Assist in building light-touch community engagement infrastructure Skills & Tools Required Strong written communication and confident email drafting Ability to use Word, Excel, Google Docs, and file management systems Social media: Facebook, Linked In, email newsletter platforms Research: venue booking, supplier contact, Google search Experience using or willingness to learn tools like ChatGPT for task support Law, mental health, or psychology background useful but not essential Emotionally literate Essential Qualities Deep understanding of coercive control, DARVO, and family abuse dynamics (lived or professional) Strong pattern recognition and emotional resilience Highly organised and self-directed, but collaborative Able to operate calmly under pressure or during safeguarding spikes Detail orientated Highly literate Flexibility Clause The work is designed to flex. When theres a safeguarding spike (e.g. hearing, school event, court escalation), your hours may shift up briefly. In quieter weeks, your focus will pivot more to group organizing, operational systems or admin. Personal Connection If you are a parent who's had to rebuild your own clarity after gaslighting or coercive control, and youve wished someone could just help track it all for once this role might be a meaningful fit. Type: Permanent | Part-Time | Leicester-based Hours: 9:30am to 5:30pm on Monday, Tuesday, and Thursday with the possibility of additional days/hours in the future includes hour unpaid lunch break per day Location: Leicester LE8 (12 days/week) and LE1 (1 day/week) Holiday: 28 days per year pro rata, including bank holidays Salary: £16£25 per hour (based on experience)