Job Description
Furniture Planner - InvernessJoin Us as a Remote / Field-Based Furniture Planner InvernessReady to Shape the Future of IKEA in Inverness?At IKEA, were on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our world-class home furnishing solutions directly to customers who dont live near a store.As a Remote Furniture/Home Planner, youll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isnt just a jobits an opportunity to combine creativity, autonomy, and purpose with the backing of one of the most loved brands in the world.ABOUT THE ROLE:Were looking for passionate individuals who love design and thrive on creating exceptional customer experiences.
In this role, you will: Manage and follow up on appointmentsVisit customers homes to plan and design kitchens, bedrooms, and bathroomsGuide customers through the full journeyfrom first contact to delivery and installationAchieve a KPI target AND conversion from appointment to saleYoull play a key role in developing IKEAs presence in Inverness and showcasing our amazing furniture offering to a new customer base.WHAT YOU NEED TO HAVE: Strong customer focus and ability to actively listen and provide solutionsExperience in sales and design planning (kitchens, bedrooms, bathrooms preferred)Ability to manage your own diary and work independentlyComfortable achieving KPIs and driving sales conversionsHigh numeracy and ability to use digital tools and systemsPassion for home furnishing trends and sustainable solutionsWHAT YOU WILL BE DOING DAY TO DAY: Book and manage customer appointments and follow up on requestsVisit customers homes to provide design and planning supportShowcase IKEAs range and create tailored solutionsConvert appointments into successful salesStay updated on trends and customer needs to offer relevant solutionsCollaborate with in-store teams for support when neededWHAT WE OFFER: Starting salary from £30,000 plus car or car allowance39 hours per week, 5 days out of 7, including evenings & weekendsPermanent contract2 weeks of training in store upon joiningMandatory background checks, including medical historyHold a valid driving licence for 2+ yearsWhy IKEA: Our co-workers bring unique ideas and talents to work every day. We offer a variety of benefits to suit their and their familys everyday needs. Discover the wonderful IKEA experience and the many reasons to become one of our co-workers: Good reasons to become one of our co-workers IKEA.WHAT YOU NEED TO KNOW: Attach an updated CV with your applicationVirtual interview with hiring manager (Pre-Work Task to Prepare)Face-to-face interview with recruiting/hiring managerWe Care for the PeopleIt takes diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.TPBN1_UKTJ