Overview
Base pay range: We have an opportunity for a Property Manager - Market Rent to join us at SNG. You'll be based in our Bristol office with a mix of working from home, office and travelling to our properties. This is a full-time permanent role with a starting salary of £36,000 - £43,000 depending on your experience.
Location: Bristol, England, United Kingdom.
Company: SNG (Sovereign Network Group).
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Customer Service
Industries: Real Estate, Non-profit Organizations, and Housing and Community Development
Note: This description reflects the role and requirements as provided by the employer.
Responsibilities
* Deliver a high quality property management service to market rent customers.
* Ensure properties are efficiently let, managed and maintained, maximise rental income and minimise void periods, and maintain a high level of customer satisfaction.
* Involve in pre-tenancy and post-tenancy activities including carrying out viewings, tenant vetting, routine property inspections, overseeing void properties and arranging statutory inspections and compliance checks.
* Collaborate with colleagues across SNG and build positive relationships with customers, contractors and internal/external stakeholders.
About you
* Outstanding customer service skills and experience delivering services to a diverse range of customers.
* Ability to manage both positive moments and challenging situations, including resolving disputes and conflicts.
* Strong diary organisation and time management skills.
* Experience with using different computer systems.
* Understanding of internal and external stakeholder partnership working.
* Knowledge of private, keyworker, leasing or social housing sector housing management.
* Understanding of contracts, terms, and how breaches are dealt with.
* Background in lettings or housing is desirable but not essential.
* Full UK driving licence and access to own transport (as you will be visiting properties).
What we can offer you
* Friendly, dedicated and supportive working environment with the Specialist Housing Team.
* Opportunities to develop your skills and contribute to meaningful work.
* A potential career within a successful and diverse organisation.
* Benefits: 25 Days Holiday + Bank Holidays (with an extra day each year up to 30 days), option to buy/sell holiday, pension scheme matching up to 12%, life cover, recognition scheme with retail vouchers, wellbeing discounts including gym memberships, and other benefits.
About us
It's an exciting time to be part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term in homes, customers and partners to make a lasting difference. We are committed to Equality, Diversity and Inclusion and encourage you to learn more about us and our values.
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