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Intelligence support officer

Kettering
NORTHAMPTONSHIRE POLICE
Support officer
£24,222 a year
Posted: 9 September
Offer description

Role type

Police Staff

Contract duration

Permanent

Contract type

Full Time, Part Time

Department

Intelligence

Location

Kettering, Northern Accommodation Building - NN14 1UE, Northampton, Force Headquarters - NN4 0JQ

Grade/scale

Staff - Scale 3

Salary

£24,222 - salary will be pro rata for part time contracts.

Hours per week

37

Closing date*

21/09/2025, 23:55

* The hiring manager reserves the right to close the advert prior to the closing date, depending on the level of applications

Job description

NORTHAMPTONSHIRE POLICE

JOB DESCRIPTION

JOB TITLE: Intelligence Support Officer

SCALE: Scale 3

SUPERVISION AND CONTROL: Senior Criminal Intelligence Analyst

HOURS OF WORK: 37

PLACE OF WORK: To work across the county but with the main hubs at FHQ and the NAB

PURPOSE OF THE JOB:

To provide information/data management and broad administrative and research support within the

Proactive Crime and Intelligence department (primarily to the Intelligence Officer, Assistant

Criminal Intelligence Analyst and Intelligence Management Team roles).

MAIN RESPONSIBILITIES:

1. Responsibility for Intelligence Duty workstreams, tasks and inboxes, undertaking a range of

administrative and research workstreams, to assist Proactive Crime and Intelligence in meeting its

objectives. This includes supporting the daily briefing process, completing information

requests/data returns, running data queries and consequent data updates/cleansing, updating

NICHE and disseminating information from internal and external information requests.

2. Administrative support for the Disruption Moderation process in Force and the APMIS system,

exporting/cleansing information and conducting associated research to appropriately grade the

disruption level. Support Proactive Crime and Intelligence Department with the cleansing and

maintenance of Criminal Organisation data within NICHE, maintaining a high level of data integrity.

3. To receive and assess information and to maintain Police Crime and Intelligence record

management systems (NICHE), ensuring that there is an effective record management. Receive queries

as first point of contact, maintaining confidentiality to ensure queries and requests are dealt

with efficiently and effectively.

4. Undertake system checks and searches, across a range of platforms, including to verify and

cross-reference validity of information to identify and communicate links between different pieces

of information, where required, to support colleagues in the intelligence (FIB/IMT) and criminal

intelligence analytical functions.

5. Develop/create/maintain briefings which have a clear purpose of either imparting information or

generating operational activity to support and ongoing operations and aid

with achievement of Force policing objectives/priorities.

6. Disseminate intelligence/ information, where required, in line with Force and National

standards, to support ongoing operations and aid with achievement of Force policing

objectives/priorities.

7. Identify threat, harm, risk and opportunity for interventions, and to escalate to the

appropriate person promptly for further action to support operations and live-time operational

activities.

8. Develop relationships with colleagues and team members to further operational awareness of roles

and to support partnership working.

9. Adhere to all legal frameworks, key working principles, policies and guidance relevant to the

role. This should include MOPI and data Review, Retention and Disposal.

10. Ability to obtain Intelligence Professionalisation Programme Accreditation within 18 months of

appointment.

NOTE:

The job description reflects the major tasks to be carried out by the post holder and identifies a

level of responsibility at which the post holder will be required to work. In the interests of

effective working any major tasks may be reviewed from time to time to reflect changing needs and

circumstances. Such reviews and other consequential changes will be carried out in consultation

with the post holder. The post holder will be also required to carry out such other duties as may

be determined from time to time to be within the general scope of the post.

CONDITIONS OF SERVICE:

The appointment will be full time and subject to the conditions of service of the Police Staff

Council. The annual leave entitlement is 25 days with a further 5 days after 3 years continuous

service.

PERSON SPECIFICATION - ESSENTIAL CRITERIA

1. Good standard of education with minimum of GSCE grades A-C (or equivalent) including English or

other relevant qualifications and/or applicable experience including research skills and the

ability to handle and collate information.

2. Ability to successfully handle flexible and multiple workstreams by prioritising/planning own

work, managing own time effectively to meet objectives and deadlines and identifying risk.

3. Proven ability to maintain high levels of accuracy whilst working under minimum supervision and

on own initiative. Experience of checking, recording and retrieving information from a range of

information sources (including databases and inboxes).

4. Good communication skills with the ability to listen to others and transmit and receive

information effectively. The ability to communicate with all levels on a regular basis with good

use of diplomacy using a variety of communication methods including written and verbal.

5. Good team working skills demonstrating awareness of individual differences and providing support

as required.

6. Ability to observe and apply data standards and protocols, and to be familiar with relevant

legislation pertaining to the role (in particular the Data Protection Act, Criminal Procedure and

Investigations Act and Human Rights Act).

7. Computer literate with proven working knowledge of MS Office (Outlook, Excel, Word and

PowerPoint) and IT packages, systems and/or databases to enter, record, and retrieve information

effectively.

8. Considers and shows respect for the opinions, circumstances and feelings of colleagues and

members of the public, in accordance with the protected characteristics under the Equality Act

2010.

9. High levels of integrity and the proven ability to handle confidential information.

10. Ability to travel to, and work from, alternative locations as required.

DESIRABLE CRITERIA

1. Previous experience within a law enforcement or Intelligence environment

2. Knowledge of Northamptonshire Police computer systems including NICHE.

3. Good understanding of the National Intelligence Model including MoPI.

4. Possession of a full driving licence and access to a vehicle.

Why work for Us?

Northamptonshire Police has real heart. We're a county force tackling big-city issues, and everyone in our policing family, from frontline officers to police staff, has a part to play in serving our communities by fighting crime and protecting people. If you want an exciting career that offers variety, job satisfaction and the chance to develop and challenge yourself, while improving the lives of others, and all within an organisation that's forward-thinking and innovative, you'll find it with us.

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion.

We are working hard to increase diversity and inclusion within the organisations where communities are under-represented, including those from Black, Asian, and Minority Ethnic communities, people of all ages, abilities, faiths, religions and gender, LGBTQ communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.

Northamptonshire Police/OPFCC is a Disability Confident Employer – We aim to achieve the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. If you meet the essential criteria for the role you can choose to share your disability if you would like to take part in our disability confident interview scheme.

All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.

Flexible working

All requests for flexible working patterns will be considered and will be dependent on the role.

Recruitment and Selection Policy

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Internal applicants must have line manager support prior to proceeding with an application.

Please be aware that the Office of the Police, Fire and Crime Commissioner and Northamptonshire Police are separate employers. Although Police internal vacancies are open to OPFCC staff and vice versa, if you are successful, the change of employer will require a longer onboarding process and you will receive a new contract and payroll number. Service with either employer can be carried over as continuous service.

Police Barred and Advisory lists

Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the Police and OPFCC for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

Vetting and safeguarding

We are committed to safeguarding and operate safer recruitment processes, to ensure the organisations employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.

Please note, you will require the following detail to complete this application form; NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained. You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as part complete pages will not be saved.

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