About the Role
While partially performing an operational role the job holder will offer operational support to the Assistant Manager in our Buckshaw Warehouse. Identifying issues and creating solutions to challenges while supporting the direct day to day management and co-ordination of the team. Temporary cover is provided in the absence of the Assistant Manager
Shifts
This role will rotate each week between Early shift and Late shift :
Early Shift
05:50 – 13:15 Monday – Thursday
05:50 – 14:00 Friday
Late Shift
13:05 – 21:30 Monday – Thursday
14:00 – 18:00 Friday
Your Impact
* The jobholder will support local resources (people, process, parts), responding as appropriate to changing circumstances and priorities.
* The job holder is responsible for supporting the development of human resources, ensuring teams are trained and skilled for all tasks to maintain an effective running department.
* Responsibility for receipt, pick, pack and despatch of product across a variety of carriers and fulfilment routes.
* Maintaining a flexible and dynamic approach to changing demands withing tight timescales is paramount.
* Maintaining an environment with a continuous improvement outlook with creative approaches to problem solving is essential to maintain a competitive business.
Key Responsibilities
* Customer focus is maintained by organising local resources (people, processes, parts) to enable the achievement of volume, quality, budget, and performance targets including Direct Labour Efficiency and resource effectiveness.
* Support effective two-way communication with an ethos of one team alignment.
* Ensure Health and Safety is managed effectively supporting the risk assessment process and ensuring actions / measures are adhered to.
* Support the management of absence through completing return to works, phased returns, etc.
* Time and attendance are monitored and supported using UKG while advising the Assistant Manager of any specific changes or errors for approval.
* Acceptable performance is supported and maintained using company policy and guidelines (investigations, grievances and disciplinaries up to stage 3).
* Support Team Development through highlighting training needs.
* Supporting the coaching and mentoring individuals as required.
* Promote and support company benefits, wellbeing support and related activities.
* Maintain an organised environment using continuous improvement methods to ensure sustainable change.
* Support recruitment activity through relevant assessment tools and processes as required to maintain sufficient levels of human resources.
* Support probationary reviews by offering relevant information to help the Team Manager in making future employment decisions.
Education and Experience
* Good awareness or experience in people management skills.
* Demonstrate effective use of Coaching Skills and techniques.
* PC literate in Windows / Word / Excel / Lotus Notes / T&A System / MRP System.
* Ability to apply Lean techniques (e.g., 5S, 5Y Analysis, Fish-bone diagrams, Single Event Analysis).
* Effective organisational skills. Ability to organise own time with effective prioritisation.
* An understanding in Health & Safety Management and can apply the learning in the workplace through behaviours and the ability to carry out risk assessments.
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
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