Job Overview
The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown and maintenance of our range of capital equipment in a variety of environments, located in the North West. The role requires a background working in a field service or technical support position within a capital equipment environment. Candidates should be qualified to a minimum of level 3 or above in electrical installation, engineering, maintenance or another relevant technical discipline with at least 3 years’ experience. Alternatively, a gold‑card electrician with 2391 testing and inspection experience will also be considered. Applicants from a wide range of equipment backgrounds are welcome. Impeccable customer service skills and a confident, professional manner in customer‑facing environments are essential.
Key Requirements
* Previous experience of performing in a technical field service team
* Clear and concise written and spoken communication skills
* Ability to present information in a structured and balanced way
* Good working knowledge of Word and Excel
* Ability to work as part of a team
* Positive "can‑do" attitude
* Problem solver – ability to engineer solutions on the job
* Ability to work and manage in a high‑pressure environment
* Work autonomously, taking initiative to resolve customer issues
* Willingness to travel and work unsocial hours when needed
* Some overnight stays required
Benefits
This is an excellent opportunity to join a world‑class organisation. You will join a national team of Field Service personnel who take great pride in their work and who aim to build upon long–term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career within the department and into the wider company. In return, the successful applicant will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive salary, company healthcare package, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market‑leading organisation.
Salary & Location
Salary: £38,000 – £40,000 a year. Job Type: Full‑time, Permanent. Schedule: Monday to Friday. Location: On the road. No overnight stays required.
Additional Opportunities
* Electrical Field Service Engineer – North and West London:
Salary: £38,000 – £48,000 + Progression + Company Vehicle + Premium Overtime + 33 Days Holiday + All Expenses Paid.
* Field Service Engineer (LOLER/Medical Hoists) – Watford/Slough/North West London:
Salary: £32,000 – £35,000 (OTE £40,000+) + Quarterly Bonus + Pension + Healthcare + Training + Progression + Overtime + Company Van + Company Benefits + 23 Days Holiday.
* Field Service Engineer (Cimbali/WMF Coffee Machines) – North London Area:
Up to £40,000 + Door‑to‑Door Pay + Company Van + Performance Bonus + Training + Progression + Pension + No Overnight Stays.
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