Duty Manager - London | £30,000 service charge, premium benefits & five-star surroundings We're looking for an experienced Duty Manager to join a prestigious 5-star hotel in London's exclusive Mayfair district. This is an exceptional opportunity to take the next step in your career within a world-class environment that values professionalism, development, and guest excellence. Why apply for this Duty Manager role? Because you'll be joining a luxury property that invests in its people and rewards quality service: £30,000 per annum service charge Free laundry service Monthly travel card upon completion of probation Employee Assistance Programme Introduce a friend bonus scheme Meals provided while on duty 50% discount on rooms and F&B outlets for you, friends & family Key Responsibilities: As Duty Manager, you'll play a key role in maintaining the hotel's five-star standards and ensuring smooth daily operations: Oversee and supervise the department's day-to-day activities Check guests in and out using the Opera Cloud system Conduct daily staff briefings and support team communication Cover night shifts in the absence of the Night Manager Ensure the highest levels of guest satisfaction and service delivery What we're looking for: We're seeking a confident and hands-on leader with strong operational awareness and attention to detail: Proven experience in a leadership role within a 4 or 5-star hotel Proficiency with the Opera Cloud system Excellent communication and team management skills A professional, guest-focused approach and calm under pressure If you're ready to take the next step in your hospitality career as a Duty Manager in London, we'd love to hear from you. Apply now and become part of a renowned five-star team. Job Number │ (phone number removed) / INDFOH Location │ London Role │ Duty Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy