Hours: 40 hours / week (full-time) Contract: 12 months fixed term (maternity cover) Salary: £13.44 per hour Holiday: 28 days per annum (including public holidays) Sponsorship: This does not meet sponsorship criteria A DAY IN THE LIFE OF A Café Manager What you'll be doing Reporting to the Commerce Manager you can expect your working day to include the following: As a café manager you will manage the day-to-day operations of the café, enabling the café to operate effectively and achieve its maximum trading potential. You will work with staff and volunteers to ensure that high standards of customer service is achieved at all times. Preparing the café for opening and closing - including food preparation, serving food to a high standard, ensuring the café stays clean, organised and complaint with food safety standards. WHAT WE NEED FROM YOU At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands We are passionate about our services and always on the lookout for new talent to join us on our journey. We hire mostly on personality & potential but here are a few of our requirements To succeed in the role of Café Manager you will need the following qualities and skills: Excellent customer service and enjoys meeting new people. Have a good understanding of cafe operations. Strong leadership and communication skills. Ability to think on your feet and take initiative. Takes great pride in what you do. Loves working as part of a team. WHAT WE OFFER At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands We are passionate about our services and always on the lookout for new talent to join us on our journey. You will have access to a benefits package we believe truly works for our people and enhances our overall culture Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges. Access to Charity Workers Discount scheme Free membership of the Hospital Saturday Fund Health Plan after 6 months Pension with additional matching employer contributions and Death in Service Benefit Discounted meals in our cafe prepared freshly every morning Free access to Inverness Tennis Court Gym Facilities Plus access to many more schemes and enhanced benefits. This post is not subject to a Standard Disclosure / PVG check. Informal enquiries can be made to Karen Strachan, Cafe Manager, at k.strachanhighlandhospice.org.uk EQUAL OPPORTUNITIES Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact Recruitmenthighlandhospice.org.uk