Salary: £57,600 - 57,720 per year Requirements: Strong hands-on Intune support experience in enterprise environments Troubleshooting expertise across Windows, iOS/iPadOS, and Android device management Proficient with PowerShell, Graph API, and automation scripting Knowledge of Intune RBAC & scope tags Understanding of Autopilot & enrolment workflows Familiarity with complex compliance & configuration profiles Proven experience in a second-line support or technical escalation role Active or recently lapsed SC Clearance (ideal but not mandatory) Experience supporting multi-organisation or shared tenants (desirable) Public-sector experience (desirable) Understanding of frameworks such as NCSC, CIS, Cyber Essentials (desirable) Exposure to Agile / DevOps environments (desirable) Responsibilities: Act as a second-line escalation point for Intune-related incidents and complex service requests Troubleshoot issues including device enrolment failures (Autopilot, ABM, Android Enterprise) Manage policy assignment & compliance challenges Oversee application deployments & configuration profiles Address RBAC & scope tag issues Provide root cause analysis and clear documentation to support knowledge sharing Support centrally defined Intune baselines (apps, profiles, compliance policies) Troubleshoot across Windows 10/11 (Cloud/Entra Join, Hybrid Join, Autopilot) Assist with iOS/iPadOS (Apple Business Manager integrations) Address Android Enterprise issues (Fully Managed, Dedicated, Zero-Touch) Technologies: API Android Cloud DevOps Support PowerShell RBAC Windows iOS More: We are a major multi-organisational programme looking for an experienced Intune Second Line Support Engineer to join our team on a 6-month contract. This role is fully remote, offering a competitive rate of £480 per day (Inside IR35). Our ideal candidate will act as the escalation point between first-line support teams and third-line engineering/design functions, ensuring effective management of a large, centrally managed Intune tenant. We prioritize a hands-on technical approach, requiring strong Intune expertise across various platforms. last updated 13 week of 2026