Marketing & Client Projects Executive
Location: Maidstone – 5 days on site - due to location only candidates who drive, have their own transport and live within a commutable distance can be considered
Salary: c.£30k-£38k – starting salary will be dependent on skill set and experience
Hours: 37.5 hours per week, Monday to Friday
Contact: Holly Ensoll or Emily Powell - Pearson Whiffin Recruitment
Pearson Whiffin Recruitment are delighted to be working exclusively with a well-established and highly respected Kent-based manufacturing business to recruit a Marketing & Client Projects Executive.
This is a genuinely unique opportunity to join a company that combines manufacturing expertise with a creative, design-led offering, delivering bespoke projects for an impressive and varied commercial client base.
Every project is different. Every client challenge is unique. And this role sits right at the heart of it all.
You will play a key part in developing marketing activity, building strong client relationships and managing exciting customer projects from concept through to delivery.
For someone with the right energy and ideas, this role offers the chance to make a real impact on how the business promotes itself, generates opportunities and manages customer relationships.
THE ROLE….
This is a dynamic and varied role that combines marketing, client relationship management and project coordination.
You will work closely with customers, liaising with your colleagues internally across design, estimating and production to guide projects from initial enquiry through to successful delivery, while also helping to shape and develop the company’s marketing activity to drive growth.
This role offers genuine variety with your time split between marketing and client project management, initially likely to be 50/50, but this will flex depending on business needs, as well as your success in supporting further growth! There could be an opportunity to develop the role and focus on one area further in the future.
Marketing & Growth
You will have the opportunity to help develop and improve the company’s marketing activity, bringing ideas and insights that can support long-term growth. If you’re a passionate marketer with strong commercial flair, this could be the role for you!
Responsibilities will include:
1. Supporting and developing the company’s marketing initiatives
2. Coordinating website updates and digital marketing activity
3. Managing and developing social media channels
4. Monitoring and analysing campaign performance to improve results and reporting to senior management
5. Identifying opportunities to raise brand awareness through awards, exhibitions, sponsorship and partnerships
6. Researching competitor activity and market trends
7. Working with external marketing suppliers and internal designers to deliver campaigns
8. Producing engaging marketing content and campaign messaging
9. Spotting opportunities to develop marketing strategy, carrying out research and presenting in an articulate and commercial way to senior management
10. CRM & Customer Insight - the business already uses a CRM system and there is real opportunity for the right person to help unlock more value from customer data and insights. Maintaining and improving CRM records and customer data Tracking customer activity and purchasing trends Supporting targeted marketing campaigns Identifying opportunities for repeat business and customer engagement
Client Relationships & Project Coordination
Alongside marketing responsibilities, you will manage incoming enquiries and guide customer projects through the business.
This includes:
11. Acting as a key point of contact for customers via phone and email
12. Building strong relationships and delivering exceptional customer service
13. Understanding client requirements and coordinating internally with design, estimating and production teams
14. Managing projects from enquiry through to completion
15. Monitoring project progress and proactively resolving issues
16. Providing clear written communication and project updates to customers
17. Developing relationships that encourage repeat business and long-term partnerships
THE IDEAL CANDIDATE….
We are looking for someone who enjoys both working with people and developing ideas.
This role would suit someone who is naturally curious, organised and proactive — someone who enjoys researching opportunities, improving processes and building relationships.
The ideal candidate will have:
18. Experience in marketing, client services, account management or project coordination
19. Excellent written communication skills and attention to detail
20. Exceptional customer service and relationship-building ability
21. Confidence speaking with clients on the phone
22. Strong organisational and project management skills
23. A proactive mindset with the confidence to suggest ideas and improvements
24. Curiosity and enthusiasm for learning and developing marketing knowledge
25. Strong numeracy skills and comfort working with figures or measurements
26. The ability to think both creatively and commercially
Experience with marketing tools such as the following would be beneficial:
27. Canva or similar design tools
28. Google Analytics or campaign performance tracking
29. CMS platforms or website management systems
30. Email marketing platforms
31. Social media management tools
32. CRM systems
33. Microsoft Excel for reporting and analysis
A marketing qualification would be advantageous but is not essential. What matters most is curiosity, initiative and a genuine interest in learning and developing new skills.
Support for training and professional development can be provided where it benefits the business.
WHAT’S IN IT FOR YOU?!
34. Join a successful Kent-based manufacturing business with an interesting and varied creative product offering
35. Exciting, multi-faceted role combining marketing, client relationships and project management with opportunity to develop
36. Opportunity to influence marketing strategy and bring new ideas
37. Collaborative and supportive team environment – mature working environment, no ‘micromanagement’
38. Real opportunity to develop your role and career as the marketing function evolves – success in developing marketing activity and generating measurable results will be recognised and rewarded.
39. ‘Dress down’ office environment
40. Funded study/training possible once established
41. Competitive salary, sociable working hours, discretionary bonuses, approachable business owners
Please note: this role is fully office based due to the collaborative nature of the work and close interaction with internal teams.
This is a rare opportunity in the local area, and you will not see it advertised anywhere else, so please do apply with your up-to-date CV – interviews will be held next week!