About the Job Company Description A leading events organisation specialising in the delivery of high-quality, large-scale outdoor events. This role will support the planning and delivery of a flagship international outdoor sporting event, alongside other major events within a diverse event portfolio in 2025 and beyond. Role Overview Reporting to the Head of Operations, the Senior Operations Manager will support the planning and delivery of operational and logistical elements across a portfolio of outdoor events. The role requires a highly organised, commercially aware individual with strong event delivery experience and the ability to work collaboratively across departments and with external contractors. Duties & Responsibilities Operational Delivery & Coordination * Support the planning, management and delivery of operational elements across assigned events. * Act as a senior operational presence on-site, supporting the delivery of detailed production schedules and working closely with contractors and internal teams to ensure smooth event delivery. Budget Management * Support the management of operational budgets in collaboration with senior stakeholders and the finance team, including raising and tracking purchase orders. * Assist with the negotiation and management of supplier contracts, ensuring value for money and high-quality delivery. Event Planning & Delivery * Support the development and management of floorplan layouts across assigned events, ensuring accuracy and operational efficiency. * Produce and maintain detailed production schedules to support effective event planning and delivery. * Support the operational delivery of event features and on-site infrastructure. * Demonstrate flexibility to work long hours in the run-up to events when required. * Work closely with venues, internal teams and external suppliers to support seamless event delivery. Customer & Stakeholder Experience * Support excellent customer service for exhibitors, sponsors, partners and stakeholders. * Maintain positive, professional working relationships with key stakeholders across the event portfolio. Skills & Experience Required * Significant experience in event operations, ideally within large-scale outdoor consumer events or exhibitions. * Proven experience managing event operations budgets, including forecasting, planning and delivering within budget. * Highly organised with strong problem-solving skills in fast-paced, changeable environments. * Ability to manage multiple priorities while remaining calm and adaptable. * Exceptional attention to detail and operational accuracy. * Confident communicator with a professional and empathetic approach. * Strong customer service mindset with a practical, solutions-focused attitude. * Strong IT skills, including Microsoft Office. * Flexible approach to working hours, including weekends and on-site event delivery. * Full, clean driving licence