We are seeking a detail-oriented and reliable Finance Assistant to join our Finance team on a full-time basis. In this role, you will be responsible for preparing and processing UK and overseas travel agent commission payments, ensuring accuracy and timeliness. You will also support the Accounts Payable team and the F&B Cost Controller in maintaining smooth financial operations, helping to ensure all trade suppliers are paid promptly and in line with the hotels Standard Operating Procedures. This is an excellent opportunity for someone looking to grow their finance career in a fast-paced hospitality environment.
Who are we?
The Royal Garden Hotel strives to be internationally recognised as five-star destination hotel, which offers excellent value where distinction in service comes naturally. We are located in Kensington High Street, side-by-side to Kensington Palace and Park.
When joining the Royal Garden team, you will be part of a professional, dedicated and enthusiastic environment, where we ensure that you will have a unique individual experience, from onboarding, learning and development to career progression - we are here to support you throughout your journey.
Key Responsibilities:
* Ensure all duties are carried out in accordance with departmental Standard Operating Procedures, hotel policies, and financial regulations
* Support the implementation and adherence to company policies, HR procedures, and the code of conduct among team members
* Welcome and support new joiners, including agency and directly employed staff, ensuring smooth onboarding
* Manage and process UK and overseas travel agents commission claims for individuals, groups, and events, resolving any related queries
* Prepare month-end commission accruals and assist in the reconciliation of supplier statements and accounts
* Receive, code, and process incoming trade invoices, ensuring all required documentation is attached and discrepancies are followed up
* Enter F&B and general invoices into the system under the correct supplier, coordinating with departments for approval
* Assist in the preparation of payments via BACs or Bankline in line with SOPs, including urgent or ad-hoc payments
* Support F&B and general stocktakes, including monthly, quarterly, and bi-annual counts across relevant departments
* Provide assistance to the Finance Director or Assistant Director of Finance with month-end journals and other ad-hoc tasks as needed
Whats in this for you?
We offer a wide range of benefits and have excellent opportunities for career advancement and development and provide exceptional training programs for all employees as well as supervisors and managers:
* Enjoy a complimentary guest experience stay at our hotel within your first 6 months of service (accommodation and breakfast for 2 people)
* Indulge in free meals featuring a healthy and balanced menu, complete with hot and cold buffet options.
* Enhanced Annual leave (max. 33 days after 5 years)
* Get a 50% discount in our Food & Beverage outlets - Min Jiang, Origin Kensington or Piano Bar
* Be rewarded with £500-£1300 as a thank you through our Refer a Friend recruitment incentives
* Monthly team appreciation events to celebrate team member achievements
* Social Events including Annual Awards, Annual Team Member party, gala dinners and more.
* Access career development and progression opportunities.
* 1 day (paid - contractual hours) per year to volunteer for a cause you support, in addition to annual holiday leave
* Uniforms provided and laundered complimentary, with dry-cleaning allowance for non-uniformed team members
* Receive mental health support from our trained Mental Health First Aiders
* Access our welfare service via the Employee Assistance Program, providing support through Health Assured.
* Well-being programs- Eye test vouchers and contributions towards glasses, various wellbeing activities focused on mental and physical health, life assurance well-being/multi faith room
Preferred Skills & Experience:
* Experience in preparing and processing UK and overseas travel agent commission claims and payments
* Prior experience supporting accounts payable functions, including invoice processing, coding, and supplier payment runs
* Good organisational and time management skills, with the ability to meet deadlines
* Confident communicator, able to liaise effectively with internal departments and external suppliers
* Able to work both independently and collaboratively in a fast-paced environment
* Positive, proactive attitude with a willingness to support wider finance team duties as required
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We're Here to Support You
We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team by phone or email so we can support you accordingly.
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