Logistics, Service & Warehouse Assistant - NW10 London
Full Time (Monday to Friday 9am - 5pm with occasional weekend working)
Office role with warehouse and delivery support
About the Role
We are recruiting a Logistics Service & Warehouse Assistant to support our office and fulfilment operations. This is a varied role combining administration, customer communication, invoicing with hands on warehouse duties including lifting machines (up to 40kg) and assisting with deliveries. You must hold a full, clean UK driving licence as you will drive company vehicles when required.
Key Responsibilities
- Processing orders, raising invoices, and updating customer accounts
- Managing customer enquiries by phone and email
- Maintaining accurate records
- Coordinating stock movements and updating inventory systems
- General office coordination tasks
- Picking, packing, and dispatching consumable orders
- Preparing and packaging devices for sale
- Lifting and moving machines up to 40kg
- Supporting deliveries and occasional driving duties
- Participating in stock checks and warehouse organisation
- Maintain general cleanliness and organisation around the office to ensure a tidy and welcoming workspace.
- Collect and distribute mail from the office mailbox.
- Load and unload the dishwasher and keep the kitchen area clean and organised.
- Monitor and restock office supplies as needed.
- Assist with carrying delivery boxes from the bottom of the stairs up to the office.
- Provide general day-to-day support to help keep the office running smoothly.
Requirements
- Strong office and administrative experience
- Good level of written and spoken English
- Confident using Excel and general computer systems
- Physically fit and comfortable with regular lifting
- Clear, professional communication style
- Reliable, organised, and able to work independently
Desirable Experience
- Office administration or office manager support
- Warehouse, logistics, or fulfilment experience
- Accounts or invoicing background
- Customer service experience
Location
NW10, London - must be able to commute reliably.