Location: Dunstable 3 days a week in the office
Transformation Manager
At Whitbread, we're transforming for the future — and we need bold, ambitious leaders to make it happen. As a Transformation Manager, you'll play a pivotal role in shaping and delivering our strategic agenda, making sure game-changing initiatives land successfully across the business.
This isn't just about process change — it's about reimagining how we work, driving efficiency, fuelling growth, and creating long-term value. You'll bring strategic vision, transformation expertise, and the energy to make change stick, ensuring programmes are not only well-designed but embedded to deliver lasting impact.
Why you'll love it here
* Car or Car Allowance
* Bonus of up to 30%
* Healthcare: Individual & Family BUPA healthcare
* Up to 10% matched pension
* Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
What you'll do
* Lead big change: Lead the design and execution of key transformation initiatives, ensuring they are delivered on time, within scope, and achieve strategic objectives.
* Reimagine our operating model: Drive efficiency, profitability, and operational excellence by introducing best in class ways of working.
* Make change happen: Identify risks and issues associated with transformation initiatives and develop proactive mitigation strategies. Drive decision-making and delivery.
* Be the bridge: Act as a trusted partner to senior leaders, business functions, and external partners — Influence and challenge stakeholders to ensure strategic alignment and delivery of transformation objectives.
* Own the numbers: Define KPIs, track impact of transformation initiatives, and use data to unlock opportunities for continuous improvement.
What you'll bring
* Proven success leading large-scale transformation in complex organisations.
* Expertise in programme management (Agile, Waterfall, APM, MSP, PRINCE2 or similar).
* Expertise in business change management (ADKAR, Kotter or similar).
* Awareness of business strategy development and execution.
* Familiarity with financial and commercial aspects of transformation (cost savings, ROI, etc.).
* Understanding of governance and risk management frameworks in large-scale programmes.
* Ability to analyse complex data and produce actionable insights.
* Ability to design new operating models, processes, and ways of working.
* Experience in managing cross-functional teams and building relationships with senior leadership.
* Experience in delivering change programmes that align with strategic business goals.
* Experience with digital or technology-driven transformation initiatives.
* Experience in retail, hospitality, or similar industries — ideally at FTSE 100 level.
* Track record of delivering operational improvements and cost savings.