Role Overview
The firm is looking to recruit a Learning and Development Administrator to support BDO’s Shared Service Centre (SSC). This role reports into the Learning and Development Team Leader.
Key Responsibilities
Provide support for the overall Professional Qualifications Group service delivery, ensuring the needs of internal customers and SLAs are met.
Develop as a subject matter expert for L&D administration and represent industry best practice.
Manage central administration and enable the analysis of the learning offering within the SSC L&D Team.
Work pro‑actively, manage own tasks, and collaborate with senior managers, directors and partners to help businesses effectively.
Key Qualifications
* Experience of working with learning management systems
* Experience of working with external vendors and managing billing, invoicing and service level agreements
* Excellent IT / Excel skills
* Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable
* Experience of learning analytics and interpretation of data to produce meaningful reports and information
* Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility
Benefits
Access to career development programmes, resources and frameworks that provide clarity and structure around career development.
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