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Operations Manager / Retrofit Lead, holywell
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Client:
Location:
holywell, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
5
Posted:
28.06.2025
Expiry Date:
12.08.2025
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Job Description:
Job Title: Operations Manager / Retrofit Lead
Reports To: Head of Operations
Location: Hybrid
Hours: 40hours per week (flexible working)
About Us
Cyd Innovation is a values driven market shaping consultancy supporting the acceleration of progress towards low carbon affordable to heat housing by providing the technical and commercial skills necessary to deliver high volume retrofit programmes. We are values led and our focus is on securing investment and supply chain growth opportunities to support uplift within communities. We place social value at the heart of our operations.
We are values led, focusing on investment, supply chain growth, and social impact to create lasting change within communities. As a rapidly growing company, we are building a team that shares our passion for innovation, sustainability, and customer-first solutions in the housing sector.
Job Purpose
We are seeking an experienced and driven Operations Manager / Retrofit Lead to manage the day-to-day operations of our organisation while leading the delivery of energy efficiency retrofit schemes. This hybrid role requires a strong operational leader with deep knowledge of retrofit and construction to ensure the business functions efficiently while advancing our mission to deliver impactful retrofit programmes.
The successful candidate will play a pivotal role in overseeing operations, managing retrofit delivery, driving continuous improvement, and contributing to strategic growth.
Key Responsibilities
Operational Management:
* Develop and implement operational policies and procedures to ensure smooth and efficient running of the organisation
* Manage daily operations across departments including delivery, logistics, finance, and customer service
* Oversee and ensure compliance with contractual obligations, legal requirements, and internal standards
* Monitor and analyse performance data to identify areas for improvement and implement corrective actions
* Develop and manage budgets, forecasts, and financial reports to meet financial targets
* Conduct risk assessments and implement mitigation strategies
* Lead and develop a high-performing team, providing coaching, mentoring, and support
* Lead and oversee the planning and delivery of domestic energy efficiency retrofit programmes
* Ensure all projects comply with UK building regulations, PAS standards, health and safety, and environmental guidelines
* Work collaboratively with technical teams, supply chain partners, and clients to ensure customer-focused retrofit delivery
* Identify and develop new retrofit opportunities in line with Cyd Innovation’s values and strategic priorities
* Stay up to date with funding schemes, policy developments, and technical innovations in retrofit
* Contribute to quality assurance and continuous improvement across retrofit operations
* Represent Cyd Innovation in relevant retrofit forums, partnerships, and stakeholder engagements
Essential Skills, Experience and qualifications
* Bachelor's degree in construction or business-related field.
* MRICS Accredited.
* Proven experience as an Operations Manager or similar leadership role in the construction industry and ideally energy efficiency retrofit schemes.
* Strong leadership and management skills, with the ability to motivate and inspire a team.
* Strong knowledge of contract management, project management, HSE, and energy efficiency schemes.
* Excellent analytical and problem-solving skills.
* Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
* Experience in budgeting, forecasting, and financial analysis.
* Knowledge of relevant regulations and standards.
What we offer
* Hybrid working model for a flexible work-life balance.
* Comprehensive training and development programs.
* Opportunity to work with a passionate and dedicated team.
* Career growth and advancement opportunities within the company.
* Company pension plan and contributions
* 25 days plus bank holidays with incremental increase after two years’ service up to a maximum of one additional week.
* Paid wellbeing hour every week
* Frequent team days and social activities.
For more information on the job role & job pack, please see link below:
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