Summary - Ralph Sayer officially launched in October 2022, making us a relatively new firm with modern ideas. However, we have hundreds of years of experience amongst us. We are specialists in our field and fully equipped to provide a high-quality service to our clients. We take a no-nonsense approach, making the process as straightforward as possible. Real people giving you real talk!\n\nContract:\tTemporary â until end of Apprenticeship (possibility for permanent role dependant on suitability)\n\nEnvironment: \nFully office based, no flexibility for remote working.\nOpen-plan office. \nWe are a close-knit group and work closely together. \n\nWhat might a day in this role look like?\nDuties:\nâ¢\tLiaising with clients in a polite, friendly and caring manner via telephone, email, in-person\nâ¢\tOpening, scanning and allocating mail\nâ¢\tSetting up meeting rooms\nâ¢\tDownloading and labelling ID from the Amiqus portal\nâ¢\tScanning and shredding files\nâ¢\tUpdating lender portals\nâ¢\tDrafting standard documents/emails\nâ¢\tSubmitting registration forms and LBTT returns\nâ¢\tAdditional duties will be added to the role upon training and experience\n\n â¢\tSVQ Level 3 in Business and Administration \nâ¢\tIndustry related training provided on the job within the field of customer service and conveyancing.\nâ¢\tSoft Skills (e.g. teamwork, communication, etc)\n â¢\tNational 5 or equivalent which should include English and Maths. Business Management preferred but not essential. \nâ¢\tProficient in using IT\nâ¢\tExcellent communication skills\nâ¢\tStrong attention to detail\nâ¢\tOrganised with the ability to prioritise tasks\n