Overview
Job Title: Family Liaison, Attendance and Pastoral Officer
Reports to: Senior Assistant Headteacher and Attendance Lead
Location: Orange Tree School (OTS), Oakleigh Park North, Whetstone, London, N20 9AR
Hours and working days: Full-time, 8.30 -16.00 Monday – Friday (half-hour lunch break). There may be additional hours during exam periods to cover longer exams and for after school meetings.
Terms of employment: Permanent contract
Start date: ASAP
Salary: We offer a competitive salary tailored to your skills and experience
About Orange Tree School
Orange Tree School is a specialist independent school provision for young people aged 11-19 who will thrive in a small, therapeutic and nurturing environment. The Orange Tree School team are passionate about providing opportunities for those students currently out of education or those who are not coping within the mainstream setting. Our aim is to work consistently to provide excellence for every student. With a highly trained team, we support each student’s individual needs, particularly focusing on supporting children to attend school and students needing a safe, calm but aspirational environment to recapture an often-lost passion for learning and creativity.
The Role
Orange Tree School is seeking a dedicated and compassionate Family Liaison, Attendance and Pastoral Officer to join our team. This unique, non-teaching role is central to supporting pupils, families and staff in ensuring every child thrives in school. You will be the first point of contact for families on attendance and pastoral matters, working closely with pupils, parents and staff to promote excellent attendance, positive behaviour, and strong home–school relationships. We are looking for someone with excellent communication and organisational skills, who can support families, build trust with families and help pupils overcome barriers to attendance and learning.
Job Purpose
To build and promote positive home–school relationships, improve pupil attendance, and support pastoral and behaviour needs across the school. To work with pupils, families, staff and external agencies to remove barriers to learning and ensure all pupils are fully engaged in school life.
Summary Of Key Responsibilities
* Family Liaison: Serve as the main contact for families regarding attendance, behaviour, and pastoral matters. Build strong relationships, offer early intervention, and connect families with external support services.
* Attendance: Monitor daily attendance and punctuality, support pupils and families to improve attendance, assist with transition plans and part-time timetables, and maintain accurate records. Work with staff and external agencies to implement strategies that address attendance issues and remove barriers to learning.
* Pastoral/Behaviour Support: Provide targeted support to students facing social, emotional, or behavioural challenges. Implement personalised strategies, mediate conflicts, and deliver small group or 1:1 sessions to support wellbeing.
* Collaboration: Work closely with safeguarding leads and external agencies to identify and support vulnerable pupils. Participate in relevant meetings and case conferences.
We Offer
* A warm, supportive school community where staff and pupils are valued.
* A therapeutic environment that prioritises wellbeing and holistic education.
* Opportunities for professional growth and leadership development.
* The chance to make a genuine difference in the lives of our pupils.
Whilst every effort has been taken to explain the duties and responsibilities of the post, certain individual tasks may not be identified. Employees will be expected to comply with any reasonable request from a manager to undertake any task of a similar level that is not specified in the job description. The postholder may be required to do other duties appropriate to the level of the role, as directed by the headteacher or line manager. All posts are subject to an Enhanced DBS disclosure. We can only accept applicants who have the right to work in the UK. Applications will be considered upon receipt and interviews can take place at any time. The school reserves the right to close this post at an earlier date should a successful appointment be made.
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